Statements about the ability to conduct a conversation. Statements about the ability to argue. Conversation. Helpful Techniques to Continue a Conversation

Why do we communicate? - asked the abbot.
“To exchange information,” Lunacharsky answered, seemingly completely engrossed in the chopsticks.
- But why do we strive to exchange information?
- We consume it. Information is essential for our survival. Without information we will die.
“And I think,” the abbot continued, “that love or sympathy motivates us to communicate.”
Carl Sagan "Contact"

You should not start a conversation from afar when communicating with narrow-minded people. Boris Krieger

It is easier to impose your opinion on someone who is not interested in it. Boris Krieger

The ability to listen is lost as soon as the ability to speak is acquired. Kashcheev Evgeniy

If you consistently develop a worthy thought, it will eventually reach the consciousness of worthy people. Jim Rohn

Talking is sharing, it is an art that requires cooperation.
Ursula Le Guin "Dispossessed"

When you put off confessing for too long, it becomes more and more difficult to do, and finally there comes a point when it simply becomes impossible.
Margaret Mitchell "Gone with the Wind"

Think about what to talk to me about if you want me to make a good impression on you... Mikhail Zhvanetsky

Few human beings can resist the flattery of admiring attention.
Jack Wolford

Don't hang out in unassuming companies. You won't grow up. To improve your level, go where the spirit of exclusivity and self-demanding reigns.
Jim Rohn

You never get a second chance to make a first impression. Sergey Lukyanenko "Cold Shores"

The quality of conversation can be significantly improved by consistently using three simple words: I don't know. Andre Maurois

The world is made up half of people who have something to say but never get the chance to speak out, and half of those who have nothing to say but are constantly talking.
Robert Frost

There is no greater joy in life than the joy of human communication. A. De Saint-Exupéry

I can never convince another except through his own thoughts.
Immanuel Kant

A person has a tendency to communicate with his own kind, because in this state he feels more like a human being, i.e. feels the development of his natural inclinations. I. Kant

Only the dumb are jealous of the long-winded. Gibran Kahlil Gibran

There must be two of us to discover the truth: one to express it, the other to comprehend it. Gibran Kahlil Gibran

There are fifty ways to say yes and five hundred ways to say no and only one way to write it. Bernard Show

But remember that the ability to hide something is sometimes more valuable than the ability to speak. O. Felier

The hardest thing is to have a heart-to-heart talk with yourself. V. Khochinsky

You may have great ideas in your head, but if you don't know how to convey them to your audience, you won't achieve anything. Lee Iacocca

In speech, what is understandable is not the word itself, but the tone, sound strength, voice modulation and rate of speech with which a number of words are spoken. In short, the music behind the words, the passion behind this music, the personality behind this passion, that is, everything that cannot be written. Nietzsche

The efforts that you make to make up for the tactlessness you have committed towards your interlocutor are much more painful for him than your tactlessness itself.
Andre Maurois

He who speaks sows, he who listens reaps the harvest. P. Buast

Be careful in conversation: with rivals - out of fear, with others - out of decency.
It's easy to release a word, but difficult to catch. In a conversation, as in a will, - less words, less litigation. While talking about trifles, test the ground for more important matters. There is something divine in secrecy. Anyone who opens up easily in a conversation is easy to convince - and win.

Not every truth can be told: keep silent about one for your own sake, about another for the sake of another.
Baltasar Gracian "Pocket Oracle"

Politeness does not prevent you from expressing everything you think, but only to yourself. Mikhail Mamchich

The talent of an interlocutor is distinguished not by the one who willingly speaks himself, but by the one with whom others willingly speak. Jean La Bruyère

The hardest thing to learn is a common language. Alexander Kumor

I respect all kinds of deviations from common sense: the more ridiculous the mistakes a person makes in your presence, the more likely it is that he will not betray or outwit you. Charles Lamb, 1775-1834

If you do not want to make enemies for yourself, then try not to show your superiority over people. Arthur Schopenhauer, 1788-1860

To know a person, you need to love him. Ludwig Feuerbach, 1804-1872

I don't believe in the collective wisdom of ignorant individuals. Thomas Carlyle, 1795-1881

The golden rule of marriage is patience and forbearance. Samuel Smiles, 1812-1904

I defeat my enemies by turning them into friends. Abraham Lincoln, 1809-1865

Avoid those who seek to undermine your faith in achieving something significant in life. This trait is characteristic of small souls. Mark Twain, present name Samuel Clemens, 1835-1890

The strong have the right to be optimistic. Heinrich Mann, 1871-1950

Those who put blinders on their eyes should remember that the kit also includes a bridle and a whip.

Stanislaw Jerzy Lec, 1909-1966

A generous person must have a few faults so as not to upset his friends. Benjamin Franklin, 1706-1790

Where there is a lot of love, there are many mistakes. Where there is no love, everything is a mistake. Thomas Fuller, 1654-1734

If you want to get rid of a friend, lend him money. Thomas Fuller, 1654-1734

Good upbringing most reliably protects against those who are poorly brought up.

Good manners consist of small sacrifices. Philip Chesterfield, 1694-1773

A charming woman is one in whose presence you begin to like yourself more. Henri Amiel, 1821-1881

Never attribute to human evil something that can be explained simply by stupidity. John Churton Collins, 1848-1908

There are no people more stingy with praise than those who do not deserve it. Pierre Boist, 1765-1824

If a woman wants to refuse, she says no. If a woman starts explaining, she wants to be convinced. Alfred de Musset, 1810-1857

Death is close enough that there is no need to fear life.

Friedrich Nietzsche, 1844-1900

Praise is the best diet for us. Sidney Smith, 1771-1845

Timidity is the greatest sin against love. Anatole France, 1844-1924

You won't learn to skate if you're afraid to be funny. The ice of life is slippery.

Freedom means responsibility. This is why most people are afraid of freedom.

George Bernard Shaw, 1856-1950

Never judge a person by his friends. Judas's were perfect. Paul Valéry, 1871-1945

Friendship is the art of distance, while love is the art of intimacy. Sigmund Graf, 1898-1979

He likes about me only those things in which he is superior to me.

Grigory Landau, 1877-1941, philosopher, critic, publicist

Coquetry is the art of taking the first step so that a man thinks that he made it. Georges Armand Masson, b. in 1960

Humans tend to make mistakes. Only those who admire us are not mistaken.

Oliver Hassenkamp, ​​1921-1987

The surest sign of a broken promise is the ease with which it is given.

Axel Oxenstierna, 1583-1654

A person who does not trust himself does not truly trust anyone. Jean Francois Retz, 1613-1679

It always hurts me greatly that I underestimate those I don't respect too much.

Charles Montesquieu, 1689-1755

Often, when communicating with people, it is necessary, out of goodwill, to pretend that the motives of their actions are unclear to us. Philip Dormer Stanhope Chesterfield

The only true luxury is the luxury of humanity
communication.
A. SAINT-EXUPERY

The ability to carry on a conversation is a talent.
STENDAHAL

Conversation is a building that is built together
effort.
A. MAURUA

An hour of conversation is better than fifty letters.
M. SEVIGNE

Many people know how to argue, few people know how to just talk.
A. OLCOTT

People stubbornly disagree with the most sensible
judgments not due to lack of insight, but because
excess of pride: they see that the first rows are in the right
things have been sorted out, but they don’t want to occupy the latter.
F. LAROCHEFOUCAULT

How can a person be recognized by a society in which
it rotates, so it can be judged by the tongue,
by which it is expressed.
D. SWIFT

Talk to people according to their intelligence.
SAADI

When speaking to a wise man, use few words.
KATO THE ELDER

Trying to exhaust all the details is exhausting.
and insulting to someone capable of sensitive feelings
person.
R. LUXEMBOURG

Usually a form of selfishness that is rightly condemned is
man's endless development of the topic of conversation.
G. SPENCER

If it takes great skill to speak at the right time,
then no small art lies in
keep silent in time.
F. LAROCHEFOUCAULT

Talking a lot and saying a lot are not the same thing.
SOPHOCLES

Serious things should be talked about simply: pomposity
inappropriate here; speaking about insignificant things, it is necessary
remember that only nobility of tone, manner and expression
can give them meaning.
J. LABRRUYERE

What is poorly understood is often attempted to be explained.
using words that are not understood at all.
G. FLAUBERT

Mutual conversation should be conducted in such a way that each
interlocutors benefited from it, acquiring more
knowledge.
HERACLITUS

The most pleasant words for us are those that give us
some knowledge.
ARISTOTLE

Anyone who likes to speak out too much is not useful to anyone.
pleasant; he constantly talks about himself, as if pretending
the hero of his own novel.
F. CHESTERFIELD

He who thinks a lot speaks little, trying to squeeze in
perhaps more thoughts in few words.
W. IRVING

It is difficult for a person who talks about himself for a long time to avoid
vanity.
D. YUM

They say little that is substantive when they are trying to say
unusual.
L. VOVENARG

One should not take over the conversation as a fiefdom, from
which you have the right to survive another; on the contrary, it should
try to let everyone have their turn in the conversation,
as in everything else.
CICERO

If you talk alone all the time, you will always be
right
O. BALZAC

No interlocutor would listen to you if
did not know that then it would be his turn to speak.
E. HOWE

Don't let your tongue run ahead of your mind.
HILON

The sooner and more quickly the impression is expressed,
the more often it turns out to be superficial and fleeting.
N. A. DOBROLUBOV

There is nothing stupider than the desire to always be smarter than everyone else.
F. LAROCHEFOUCAULT

When you want to show your interlocutor in a conversation
some truth, then the most important thing is -
do not get irritated and do not say a single unkind or
offensive word.
EPICTETUS

Proving your opinion and refuting others if they
are wrong, be restrained both in words and expressions.
F. CHESTERFIELD

For some people, speaking means offending: they are prickly
and caustic, their speech is a mixture of bile with wormwood tincture;
ridicule, mockery, insults flow from them
mouth like saliva.
J. LABRRUYERE

The word is the deed.
L. N. TOLSTOY

We don't sufficiently imagine all the evil that we are
capable of causing harm to themselves and others with one single
in a word; this evil is almost always irreparable.
F. LAMENNE

Know that your unreasonable, cold, indifferent
a word can offend, hurt, upset, cause confusion,
shock, stun.
V. A. SUKHOMLINSKY

There is only one way to become a good communicator
- be able to listen.
K. MORLEY

A lot of people can say good things, but
very few people know how to listen, as it requires mental strength.
R. TAGORE

Listening is a courtesy that an intelligent person
often exerts its influence on a fool, but on which this latter
never responds in kind.
A. DECURCEL

Learn to listen and you can benefit even
one of those who speak poorly.
PLUTARCH

Be the first when you need to listen and the last when
need to talk.
E. KAPIEV

Restraint and appropriateness in conversations are worth more
eloquence.
F. BACON

Silence and modesty are very useful qualities
for conversation.
M. MONTAGNE

Whatever word you say is what you will hear in response.
HOMER

If you want to get a smart answer, ask smartly.
I. GOETHE

If you want to be smart, learn to ask intelligently,
listen carefully, respond calmly and stop
speak when there is nothing else to say.
I. LAFATER

Silence is the most reliable answer to any contradictions,
dictated by insolence, vulgarity or
envy.
I. ZIMMERMAN

There is no answer more humiliating than contemptuous silence.
M. MONTAGNE

People learn how to speak, and the main science is how to
when to be silent.
L. N. TOLSTOY

The silence of a man known for his ability to speak inspires
much more respectful than the chatter of a man who
says well.
N. CHAMFORT

We are most willing to talk about what we don’t know. For
This is what we are thinking about. This is where the work of thought is directed,
and it can only be directed one way.
P. VALERIE

The so-called ideological conversation consists of how
known, to a large extent, in quoting the titles of various
books.
G. SENKEVICH

After a long conversation, try to remember everything
what was said, and you will be surprised how empty and not
everything that was said was necessary and often was bad.
L. N. TOLSTOY

Imagine how quiet it would be if
people only said what they knew.
K. CHAPEK

It is better to remain intelligently silent than to speak stupidly.
PUBLILIUS SYR

Many people would like to quickly and easily meet new people, making a good impression on them. But not everyone can. But this skill is useful not only for personal life, but also for successful business communication. Fortunately, there are certain techniques for creating interaction between people. You just need to know them.

Cast your bait

When starting a conversation, “throw bait” - that is, touch on a variety of topics and observe how the person reacts to them. This is similar to how you tune a receiver to the desired wavelength. If some topic has aroused the interest of the interlocutor, then it is worth continuing, then the person will be happy to talk.

There is another win-win way to start a conversation - ask the person for advice. For example: “I'm thinking about buying a tablet, but there are so many models now that it's hard to sort them out. What will you advice me?". (By the way, this is a good way for women to meet a man).

“When starting a conversation, ask open-ended questions, that is, those to which it is impossible to give a short unambiguous answer “yes” or “no,” advises Canadian psychoanalyst John Romanenko. - It is best to use a combination: a compliment plus a question. For example: “What a wonderful salad, I’ve never eaten anything like this. What do you put in there? Almonds, prunes, or do you have some kind of secret of your own?” It is unlikely that such a question can be answered in monosyllables. With a question like this, you will show your interest and allow the woman to start talking about how she prepares the salad. And the conversation will start on its own.”

The best topics for communication

There are favorable and unfavorable topics for conversation. The first ones will always help you start a dialogue, communicate and leave the most pleasant impression about yourself. But the latter should be avoided, otherwise a conflict may inadvertently arise.

The best themes are neutral ones. First of all, it's the weather. This topic unites everyone; it’s not for nothing that the British always start conversations with it.

Next, you can discuss city news, as well as local attractions or landscapes. You can talk about sports, travel, hobbies, pets. If you see that one of these topics is particularly interesting to your interlocutor, you can develop and deepen it.

“The method of maintaining a conversation is the “echo” method,” continues John Romanenko. - Let’s say a person says something about the theater, but you don’t understand this topic. In this case, repeat everything he says, only paraphrasing a little. For example, the interlocutor says: “Ivanov played excellently in yesterday’s performance.” You: "Yes, he has high level acting. Can you remind me what other performances he’s played in recently?” That’s it, consider that the interlocutor is already yours. Your task is to assent, keeping your interlocutor in the conversation, and at the same time encouraging him to continue the conversation with questions. In this case, his eloquence will not there will be an end and, having parted with you, she (or he) will tell everyone how pleasant it is to communicate with you.”

Taboo topics

And there are questions that are best avoided in conversations with people, otherwise you risk being left alone.

Firstly, refrain from talking at length about your beloved self (this is the notorious “yak”). It’s especially boring to listen to a list of what you did during the day: where you went, what you ate for breakfast, lunch, dinner... This is of no interest to anyone. Agree, you also don’t like it when someone talks like a nightingale about themselves, not letting you get a word in? Therefore, stop talking about yourself for a long time, better listen to your interlocutor.

Don’t torment your interlocutors with stories about your precious child. This topic can only be discussed in the company of similar mothers or grandmothers; others are unlikely to be interested in it. People can still listen to a couple of phrases, and then they will try to wrap up the conversation.

Another taboo topic: discussion of those present, this is considered bad form. The interlocutor will involuntarily think: if you gossip about others, it means you will gossip about him. Who likes a gossip?

People also don’t like whining: complaints about life, health, bad luck, lack of money, etc. People around them try to stay away from such people. But everyone likes people who are positive and optimistic.

Talking about money is also considered bad manners. If you don’t want to seem unceremonious, don’t ask how much your interlocutor’s clothes, watches, jewelry, car, etc. cost.

Also, you should not develop the topic of illness, poor health, etc. If a person mentioned that he was recently sick, do not exaggerate this topic, do not ask for details. Express your sympathy in a nutshell and optimistically express your hope that the worst is over.

You can't ask people personal questions. For example: “Are you married?”, “How old are you?”, “How much do you earn?”, “I heard you are getting a divorce?”, “Why have you gained so much weight?” Such questions are a violation of personal boundaries and are perceived as the height of tactlessness.

And now - about particularly explosive topics, some cannot be touched upon under any circumstances if you do not want to run into conflict. These are religious affiliation, political and national issues (we see today, for example, what fierce battles are being waged on blogs on the same “Ukrainian topic”). You also cannot discuss the interlocutor’s relatives or evaluate them.

“A well-mannered person tries not to talk about himself,” confirms Ivan Artsishevsky, head of the Ivan Artsishevsky Center for Effective Communications. - Even if you were asked about this, you must soon move the conversation to another topic. You shouldn’t talk about illnesses, problems, income, high prices and money in general. Avoid talking about politics, as well as faith and religion. This is especially important if you do not know the beliefs and views of your interlocutors. A thoughtless remark can offend or even offend someone present and force him to enter into an argument. Never ask your interlocutor about age or official rank... All this is considered indecent.”

Small talk - a way to quickly make contact

There are situations when you need to establish an easy, non-binding relationship. This happens when we find ourselves with someone on a train, plane, or on vacation. Fortunately, there is a way to quickly and easily find commonality - this is the so-called small talk conversation, that is, small talk. (By the way, the ability to quickly establish contact is very important in business life in order to immediately win over a person and ease the transition to business interaction. This helps the interlocutors adapt to each other).

“A small talk can take place as an exchange of opinions, for example, during a break in a meeting,” explains Ivan Artsishevsky. - “How do you like this speech?”, “Do you agree with the speaker’s statement?” - this way you can even address strangers. Small talk helps fill the pause. This is also a way to borrow free time, which is why short conversations are especially frequent when we are waiting for something. Small talk has one more task: to maintain friendly, informal relationships with people in the team. For example: “How did you go on vacation?”, “I heard that you wrote a new article?” It seems like these are conversations about nothing, but the person feels interest and attention to himself. A friendly atmosphere in the team promotes mutual understanding in business matters.”

Listening skills

But mastery of conversation techniques is not everything. Equally important is the ability to listen. There are also special techniques for this.

“The main principle is non-interference, a minimum of answers,” continues Ivan Artsishevsky. - You should be a sponge, absorbing everything your interlocutor says. It is necessary to constantly give him signals that you are not soaring in the clouds of your own thoughts, but are focused on his words. For this, short remarks are used: “Yes,” “I understand you,” etc. These words help the interlocutor and invite him to continue. Signals of our attention can be a nod of the head, an affirmative “moo,” and even a slight change in facial expression.

Next - clarification. This is an appeal to the speaker for some clarification. These questions show the speaker that he is being listened to. You can use the following words: “What do you mean?”, “Could you please explain this?”, “Sorry, I didn’t quite understand you...”, etc. Such soft, neutral phrases invite the interlocutor to express his thoughts more specifically. .

Then - paraphrasing. This means expressing the same thought, but in a slightly different way: “If I understood you correctly, then...”, “You correct me if I’m wrong...”. You need to choose the main thing and retell it in your own words. If you want to paraphrase your interlocutor, do it when he has paused and is collecting his thoughts. Your repetition of his words will serve as the foundation from which he can build on and move on.”

You cannot interrupt a person when he is speaking. Agree, we all don’t like to be interrupted. Therefore, wait until he fully expresses his thought, and then enter into dialogue.

If someone makes mistakes in speech, do not correct them, this will push the person away. It is tactless to make comments to adults. You are not a teacher, so you shouldn’t show off your learning.

The main thing is sensitivity

If you want people to enjoy communicating with you and want to continue it, then stick to important rule- be sensitive to them. Observe your interlocutor, watch his reaction. It’s so simple to notice what a person likes and what he doesn’t like. To do this, it is enough to direct your attention to it. Manage the conversation, monitor its flow and know how to transfer it to something else in time.

Inna Kriksunova, for Fontanka.ru

A person lives in society, so he must be able to communicate with other people, and communication implies the ability to conduct a conversation, includes the tone of the conversation, its content, manner of speaking, tact and the ability to argue.
Conversation is one of the main forms of communication between people. People have long thought about how to structure a conversation correctly so that it “does not humiliate or offend anyone.”
The main rule of conversation that interlocutors must observe is to speak not in general, but in accordance with the situation and the specific subject of conversation.
Normal conversation can serve additional source knowledge, and help make new friends. Dictionaries give slightly different definitions for the concept of “conversation.” I preferred the following: “A message on any topic in the form of an exchange of opinions, discussion of issues” (Bolshoi Dictionary Russian language, 2001). And here, probably, one can slightly doubt, because a conversation is not always a “message”.
Therefore, it is not surprising that there is a lot of material on the Internet related to the proper construction of a conversation. Some of them are even set out in the form of rules. The whole question is, should we agree with them? And if so, to what extent? If it were completely, then my notes would lose meaning.
I have already repeatedly pointed out that I am writing this book according to a model borrowed from M. Montaigne. He has a whole large chapter devoted to the art of conversation. It is even available in its entirety on the Internet. However, there are many provisions in this article that we find difficult to agree with. “Different times, different morals.” The author himself belonged to the aristocratic circle, and he saw his readers as equals.
Since we are not really up to his level, the requirements are therefore less stringent. However, I will still give some of his thoughts.
“The most fruitful and natural exercise of our mind is, in my opinion, conversation. Of all types of life activities, it is the most pleasant for me. That is why, if I were forced to make an immediate choice, I would probably rather lose my sight than my hearing or the power of speech.”
Montaigne paid no less attention to the form of presentation than to the essence of the issue. He was a supporter of the most furious debates during conversations, as long as they were conducted by owners of strong and clear minds, because, in his opinion, communication with base and defective minds vulgarizes even those who are immeasurably higher than this.
I must say that in almost all other sources that I have read, such a point of view is not found anywhere. Everyone, including myself personally, is a supporter of a peaceful and calm conversation, where a common desire to do something pleasant for each other is clearly visible.
Francois de La Rochefoucauld, a famous French thinker, believes: “To please others, you need to talk to them about what pleases them and what interests them, avoid arguing about unimportant subjects, rarely ask questions and in no case let them suspect that you can be smarter than them.”
Experts distinguish between concepts such as “conversation” and “conversation.” The conversation is always purposeful; the conversation can also be idle.
Since ancient times, the ability to speak has been considered the highest art. It has not lost its weight even today.
By the way a person speaks, one can judge how educated he is. But it is even easier to recognize a well-mannered person by the way he listens. Most sources emphasize that “the art of conversation is the art of silence.”
This paradox can be easily deciphered - listening attentively is just as difficult as telling it entertainingly, so it is very important to learn to listen to your interlocutor. And even when you do not agree with his opinion on any matter, it is best to listen to the end and then express your point of view in a form that is very acceptable to the interlocutor. It is much more pleasant to have a conversation with an interlocutor who listens carefully.
They say that once a student was brought to Socrates. He came a long way, overcame many obstacles, however, after a short conversation with him, the philosopher demanded double payment. The explanation was simple. “I will have to teach you not one, but two sciences at once. - said Socrates. “Not only eloquence, but also the ability to remain silent.”
At one time, I noticed that Dale Carnegie, in his instructions to managers, referring to specific historical experience, emphasized that the best impression of a person on his counterpart remains if he was mostly silent and listened. “What a wonderful conversationalist,” concluded one great nobleman, having completed such a “conversation.”
In the art of conversation, a special place is occupied by the topic that will be chosen for it.
At present, when society is extremely politicized, starting a conversation about politics is extremely undesirable. After all, the people present at the meeting, as a rule, hold extremely opposing views, and are deeply convinced that only their point of view is correct. This immediately leads to a squabble, all participants in the conversation forget about tact, shout loudly at each other, and no one listens to anyone. The result? Unambiguous. Everyone will leave offended. In addition, there are cases when, as a result of such a “conversation,” not only friends lose each other, but even families break up.
Therefore, there has long been an unspoken rule that during a conversation one should never talk about politics or religion, or even love, except in those cases when one of the interlocutors himself spoke about it, and even about himself.
There are cases when one of the participants in the conversation is a person more educated than the rest of the interlocutors, endowed with talent and the highest scientific titles. During a conversation, having seen that someone has said something that he cannot prove, or is generally incorrect in essence, he will immediately, relying on his erudition, show everyone the inconsistency of the judgments of the one with whom he is arguing. Moreover, this will be done with brilliance, passion and pressure. Of course, one cannot envy the person against whom this force is directed. Is it good or bad?
Perhaps on a forum where some kind of scientific problem, that's how it should be. But in an ordinary family or friendly conversation, this form is not only undesirable, but even unacceptable.
In one of the articles related to the art of conversation, I came across a phrase that I fully support: “Do not put your interlocutor in an awkward position by trying to overwhelm him with your knowledge base - no one wants to feel stupider than the other.”
In my notes, I have already mentioned Benjamin Franklin, who, in addition to all his other merits, was also a member of academies in many countries of the world, including Russia. In his biography, he tells how he managed to overcome the terrible habit of arguing.
“I have made it a rule to avoid directly contradicting the opinions of others, as well as self-confidently defending my point of view. When others asserted something that seemed to me erroneous, I denied myself the pleasure of sharply contradicting and immediately showing the absurdity of their statements. This behavior, in his opinion, allowed him to become what he became. I think that the example is worthy of imitation.
There are many recommendations and opinions on where to start and how to conduct the conversation.
Many are inclined to think that the ideal start to a conversation with a counterpart is his favorite topic, and that people are interesting to us when we see that they are interested in us. This is probably correct, but it can be done if you know your interlocutor well. Otherwise, it is difficult to immediately determine the range of his interests.
It is not customary to discuss people in their absence, although to one degree or another, this is often violated. It is not customary to ask women their age, or ask their interlocutors their salary.
How a person behaves during a conversation also matters. When listening to your interlocutor, it is advisable to look him straight in the eyes, from time to time showing your interest with a nod of the head or a short remark.
“Nothing can be more rude and least excusable than inattention to one’s interlocutor,” wrote Lord Chesterfield. In general, interest, disposition towards others and tolerance towards various points sight, one of the main guarantees of a pleasant conversation.
Sincere interest is the driving force of conversation. At the same time, a well-timed compliment is one of important points good communication.
I liked the remark that a casual conversation is primarily an exchange of opinions, and not a dramatic monologue, and no matter how interesting your story is, it cannot last more than one or two minutes unless the interlocutor himself asks for it. Otherwise, you risk earning a reputation as a bore or a narcissistic egoist.
Any person likes to feel smart and interesting conversationalist, so if you liked the idea of ​​your counterpart, then why not mark it?
And yet, in the art of conversation, one of the key points is the question of where to start a conversation, especially with strangers.
There are many opinions on this matter. Draw the interlocutor’s attention to some expressive object with a discussion of its purpose, or ask him a question in which he is competent. You can start a conversation with some current news, with issues of art, ask his opinion on any issue, etc.
When communicating with people you don’t know well, it is best to avoid talking about yourself or discussing household chores with purely personal information. Moreover, it is advisable to get these people talking by asking questions starting with the words “what,” “why,” and “how,” which require more detailed answers than just “yes” or “no.”
During a conversation, it is rude to interrupt or argue with your interlocutor, especially if he is elderly. You shouldn't give him any hints or correct him.
In general, there is a recommendation that young people should avoid arguing with elders. Even if the elder is really wrong, and you were unable to convince him of this in a calm conversation, it is better to stop the argument and move the conversation to another topic.
Your demeanor is very important in any conversation. If it is immediately clear that you behave freely and at ease, and most importantly - friendly and benevolent, you create the background that provides the desired tone for the meeting and conversation.
Along with advice on how to conduct a conversation, there are also many rules about what is undesirable to allow during conversations.
There are opinions of the majority of authors who write about the art of conversation that one should not correct the narrator, even if he makes mistakes, argue until he is heard to the end; you need to monitor the volume of your voice and not start conversations with intimate details of your life.
These same sources draw attention to the fact that you should speak to the point, and at the same time monitor how interesting it is to those present, and how they react to your words. During a conversation, it is unacceptable to extol yourself and your activities, or condemn anyone. “The power of speech lies in the ability to express a lot in a few words” (Plutarch).
Etiquette recommends avoiding the pronoun “I” during a conversation, not showing your dissatisfaction with everyone and everything, and not burdening your listeners with stories about your failures. Nobody likes whiners.
There are many other rules about “what is good and what is bad” in the topic we are presenting. But I don't think they need to be memorized. The main thing is to understand well that the people gathered for a conversation should be pleased with the company in which they are, and they should feel comfortable. And the task is to create these conditions either with the soul, or with the mind, or with both. In general, if a person understands the basic rules, one should not think about them constantly, everything will turn out fine in its own way. After all, we are not passing exams.
It should be emphasized that everything stated above does not apply to business meetings and related conversations. Business conversations are of a different nature and are subject to different rules. And much of what is unacceptable during friendly conversations is absolutely necessary during business ones. And disputes, and evidence, and calculations, and refutations of opponents. That is, everything that helps to come to the truth.
I would like to emphasize that you can talk about the art of conversation as long and as much as you like, but this is unlikely to make the question clearer or simpler. In every question, there is almost always something important, its core. For example, the Bible is a huge book, and millions of pages have been written on Christian issues.
However, the main commandment in the teachings of Jesus is very laconic - “love your neighbor as yourself, and never do to anyone what you do not want for yourself.”
So it is in conversation, especially idle talk. If people who are close to each other and who are educated in one way or another participate in it, knowledge of any rules most likely will not be needed.
Cordiality and goodwill in a conversation, especially with the friendliness of the hosts, will most likely develop by themselves.
In other cases of conversation, especially when unfamiliar persons participate in it, it is good for everyone that the above thoughts, or at least part of them, are still kept in mind, and help to structure the conversation so that after it the person has no a cloudy residue in the soul, or a feeling of resentment.
Sincerity, interest in what the interlocutor is expressing, and a sense of tact can often replace specific knowledge of certain rules.
However, since these qualities are not always present in everyone, basic knowledge of generally accepted rules can help conduct any meeting or conversation at the proper level.
It is precisely these kinds of considerations that motivated the writing of this chapter.

Reviews

And for me, too, there was a lot in your article useful tips. In general, I always found it easy mutual language with all kinds of people, at work, communicating in a team of several hundred, I did not find any ill-wishers. But in my personal close circle, from time to time people appear with whom it is very difficult for me to communicate, difficult to understand, and, most importantly, I feel that these people have fooled me too... at the moment this person does not understand at all. But it is not stranger, whom you can bypass and not ask about anything else. This man is dear to me. But he is from the category of intellectuals, and precisely one of those people who easily, with their knowledge, dismiss an interlocutor who is not so enriched with intellectual wealth, regardless of the rules of tact and attention to the interlocutor. But, as far as I understand, he does this not from a conscious desire to humiliate his interlocutor, but from the absence of any doubts about his opinion, its correctness, and from the desire to prove his rightness to everyone. Now I’m sitting and thinking about how to try to apply your article in conversations with him. Thanks for the advice.
.

The daily audience of the Proza.ru portal is about 100 thousand visitors, who in total view more than half a million pages according to the traffic counter, which is located to the right of this text. Each column contains two numbers: the number of views and the number of visitors.

Psychologists have managed to teach chimpanzee some gestures deaf and dumb. But it turns out the monkey cannot conduct a dialogue: speaks out whenever and wherever “Without listening to the end,” he runs away. Apparentlyability to listen - propertyperson acquired by him inprocess of long evolution.The ability to conduct dialogue is a prea premise of mutual understanding. How more cultural man, the more he less able to understand another.

Centuries of human experience communication has developed a number of traditions and rules for conducting conversations.

Since ancient times it was believed the greatest insult is notlisten to your interlocutor. Historythey say that one dayChinese envoy in hisconversation with the elders of Ferganagot angry and left without finishingconversation. Such an insult Eastern customs, it could bewashed away only by blood. In ordertion for violation of etiquette ambassadorwas killed. A convincing argument inthe need to study the rules good form, isn't it?

And here are the rules formulated bathrooms still in ancient Sumer, V III millennium BC e. Entries onclay tablets read: “Do not widen your mouth, don’t speak right away,if you are irritated, you will have to immediatelylazily repent for being thoughtless new speech."

It would seem, well, what can no problems when communicatingwith a person in an understandable native languagelanguage. But already in Ancient Rus' V beginning of XII V. was widely known“Lesson for Children” by VladimirMonomakh, where he gave adviceconducting a conversation: “In front of eldersbe silent, listen to the wise, eldersto obey, to abide in love with equals and juniors,talking without malicious intent, andthink more, don't be franticspeak “in words, do not condemn with speech,don't laugh too much..."

In 1713 it was published in France a book that was later sold outall Western Europe. Nameshe said “The Art of the Gallant conversations, or How to become a personwith good manners." "Towin your favor ladies, - the book advised, - you have to treat her rightconversation. As a topic beforemore respectful of the weather. Cantalk about bad weatherso is the good one. If the ladydon't mind, it's already a startsuccess. Then it's worth talking about winter weather, find out, likes does the lady skateor sledding. And he loves... so muchgive her such a walk.” IN1788 Goethe's contemporary Baronvon Knigge published the book "Aboutrules of conversation”, claimwhich has achieved versatility. At the same time, Ekaterina II called on courtiers who did not shine with good manners to observerules of the “Hermitage Charter”:the third paragraph asked to be "vevillages, but not to destroy, break or bite anything,” the sixth allowed disputes, but withoutslander, called to “speakmoderately and not very loudly, so thatThe other people there didn’t have any headaches or ears.” Guests who violate these guidelines will be severely punished.

Ancient Uzbek proverb says it's enoughplay like a man argues to determine all his meritsand disadvantages. The most important thing indispute is restraint, skillself-control and respect for the opponent and his opinion.

Famous writer of the 19th century. Vladimir Odoevsky wrote,what a well-mannered person can dolisten. In the heaviest argument, he will not interrupt your speech and will let you talk to your heart's content, but notwill leave you without an answer. After all, it's alwaysyou can argue without going beyondlimits of good manners, not

allowing a dispute to turn into a quarrel, even if the conversation is verytemperamental and touches on sensitive issues. And most often we judge the degree of culture of a personprecisely by his manner of speaking and argue.

Speech of a cultured person should be clear, figurative, weightspeak in a language that is understandablemost people around.

It is unacceptable to speak in conversation talk casually aboutthose present, even more soand about those who are absent, And Not onlybecause among our interlocutorsnicknames may be friends or relatives, what we don’t always talk aboutwe know, the world is small, but also becausesuch statements may leadpeople to the idea that in another roompanic and they can become the subject of an equally unpleasant discussion.If in your presence aboutthe shortcomings of acquaintances are judgedor even people you don't know,try to politely avoidfrom such a conversation.

So that communication with you is possible it's always nice to everyone, try not totalk about your successesor troubles and generally desireIt’s wise to talk about yourself only whenwhen they really ask you for it

Why do we communicate? - asked the abbot.
“To exchange information,” Lunacharsky answered, seemingly completely engrossed in the chopsticks.
- But why do we strive to exchange information?
- We consume it. Information is essential for our survival. Without information we will die.
“And I think,” the abbot continued, “that love or sympathy motivates us to communicate.”
Carl Sagan "Contact"

You should not start a conversation from afar when communicating with narrow-minded people. Boris Krieger

It is easier to impose your opinion on someone who is not interested in it. Boris Krieger

The ability to listen is lost as soon as the ability to speak is acquired. Kashcheev Evgeniy

If you consistently develop a worthy thought, it will eventually reach the consciousness of worthy people. Jim Rohn

Talking is sharing, it is an art that requires cooperation.
Ursula Le Guin "Dispossessed"

When you put off confessing for too long, it becomes more and more difficult to do, and finally there comes a point when it simply becomes impossible.
Margaret Mitchell "Gone with the Wind"

Think about what to talk to me about if you want me to make a good impression on you... Mikhail Zhvanetsky

Few human beings can resist the flattery of admiring attention.
Jack Wolford

Don't hang out in unassuming companies. You won't grow up. To improve your level, go where the spirit of exclusivity and self-demanding reigns.
Jim Rohn

You never get a second chance to make a first impression. Sergey Lukyanenko "Cold Shores"

The quality of a conversation can be greatly improved by constantly using three simple words: I don’t know. Andre Maurois

The world is made up half of people who have something to say but never get the chance to speak out, and half of those who have nothing to say but are constantly talking.
Robert Frost

There is no greater joy in life than the joy of human communication. A. De Saint-Exupéry

I can never convince another except through his own thoughts.
Immanuel Kant

A person has a tendency to communicate with his own kind, because in this state he feels more like a human being, i.e. feels the development of his natural inclinations. I. Kant

Only the dumb are jealous of the long-winded. Gibran Kahlil Gibran

There must be two of us to discover the truth: one to express it, the other to comprehend it. Gibran Kahlil Gibran

There are fifty ways to say yes and five hundred ways to say no and only one way to write it. Bernard Show

But remember that the ability to hide something is sometimes more valuable than the ability to speak. O. Felier

The hardest thing is to have a heart-to-heart talk with yourself. V. Khochinsky

You may have great ideas in your head, but if you don't know how to convey them to your audience, you won't achieve anything. Lee Iacocca

In speech, what is understandable is not the word itself, but the tone, sound strength, voice modulation and rate of speech with which a number of words are spoken. In short, the music behind the words, the passion behind this music, the personality behind this passion, that is, everything that cannot be written. Nietzsche

The efforts that you make to make up for the tactlessness you have committed towards your interlocutor are much more painful for him than your tactlessness itself.
Andre Maurois

He who speaks sows, he who listens reaps the harvest. P. Buast

Be careful in conversation: with rivals - out of fear, with others - out of decency.
It's easy to release a word, but difficult to catch. In a conversation, as in a will, there are fewer words, less litigation. While talking about trifles, test the ground for more important matters. There is something divine in secrecy. Anyone who opens up easily in a conversation is easy to convince - and win.

Not every truth can be told: keep silent about one for your own sake, about another for the sake of another.
Baltasar Gracian "Pocket Oracle"

Politeness does not prevent you from expressing everything you think, but only to yourself. Mikhail Mamchich

The talent of an interlocutor is distinguished not by the one who willingly speaks himself, but by the one with whom others willingly speak. Jean La Bruyère

The hardest thing to learn is a common language. Alexander Kumor

I respect all kinds of deviations from common sense: the more ridiculous the mistakes a person makes in your presence, the more likely it is that he will not betray or outwit you. Charles Lamb, 1775-1834

If you do not want to make enemies for yourself, then try not to show your superiority over people. Arthur Schopenhauer, 1788-1860

To know a person, you need to love him. Ludwig Feuerbach, 1804-1872

I don't believe in the collective wisdom of ignorant individuals. Thomas Carlyle, 1795-1881

The golden rule of marriage is patience and forbearance. Samuel Smiles, 1812-1904

I defeat my enemies by turning them into friends. Abraham Lincoln, 1809-1865

Avoid those who seek to undermine your faith in achieving something significant in life. This trait is characteristic of small souls. Mark Twain, present name Samuel Clemens, 1835-1890

The strong have the right to be optimistic. Heinrich Mann, 1871-1950

Those who put blinders on their eyes should remember that the kit also includes a bridle and a whip.

Stanislaw Jerzy Lec, 1909-1966

A generous person must have a few faults so as not to upset his friends. Benjamin Franklin, 1706-1790

Where there is a lot of love, there are many mistakes. Where there is no love, everything is a mistake. Thomas Fuller, 1654-1734

If you want to get rid of a friend, lend him money. Thomas Fuller, 1654-1734

Good upbringing most reliably protects against those who are poorly brought up.

Good manners consist of small sacrifices. Philip Chesterfield, 1694-1773

A charming woman is one in whose presence you begin to like yourself more. Henri Amiel, 1821-1881

Never attribute to human evil something that can be explained simply by stupidity. John Churton Collins, 1848-1908

There are no people more stingy with praise than those who do not deserve it. Pierre Boist, 1765-1824

If a woman wants to refuse, she says no. If a woman starts explaining, she wants to be convinced. Alfred de Musset, 1810-1857

Death is close enough that there is no need to fear life.

Friedrich Nietzsche, 1844-1900

Praise is the best diet for us. Sidney Smith, 1771-1845

Timidity is the greatest sin against love. Anatole France, 1844-1924

You won't learn to skate if you're afraid to be funny. The ice of life is slippery.

Freedom means responsibility. This is why most people are afraid of freedom.

George Bernard Shaw, 1856-1950

Never judge a person by his friends. Judas's were perfect. Paul Valéry, 1871-1945

Friendship is the art of distance, while love is the art of intimacy. Sigmund Graf, 1898-1979

He likes about me only those things in which he is superior to me.

Grigory Landau, 1877-1941, philosopher, critic, publicist

Coquetry is the art of taking the first step so that a man thinks that he made it. Georges Armand Masson, b. in 1960

Humans tend to make mistakes. Only those who admire us are not mistaken.

Oliver Hassenkamp, ​​1921-1987

The surest sign of a broken promise is the ease with which it is given.

Axel Oxenstierna, 1583-1654

A person who does not trust himself does not truly trust anyone. Jean Francois Retz, 1613-1679

It always hurts me greatly that I underestimate those I don't respect too much.

Charles Montesquieu, 1689-1755

Often, when communicating with people, it is necessary, out of goodwill, to pretend that the motives of their actions are unclear to us. Philip Dormer Stanhope Chesterfield

The only true luxury is the luxury of humanity
communication.
A. SAINT-EXUPERY

The ability to carry on a conversation is a talent.
STENDAHAL

Conversation is a building that is built together
effort.
A. MAURUA

An hour of conversation is better than fifty letters.
M. SEVIGNE

Many people know how to argue, few people know how to just talk.
A. OLCOTT

People stubbornly disagree with the most sensible
judgments not due to lack of insight, but because
excess of pride: they see that the first rows are in the right
things have been sorted out, but they don’t want to occupy the latter.
F. LAROCHEFOUCAULT

How can a person be recognized by a society in which
it rotates, so it can be judged by the tongue,
by which it is expressed.
D. SWIFT

Talk to people according to their intelligence.
SAADI

When speaking to a wise man, use few words.
KATO THE ELDER

Trying to exhaust all the details is exhausting.
and insulting to someone capable of sensitive feelings
person.
R. LUXEMBOURG

Usually a form of selfishness that is rightly condemned is
man's endless development of the topic of conversation.
G. SPENCER

If it takes great skill to speak at the right time,
then no small art lies in
keep silent in time.
F. LAROCHEFOUCAULT

Talking a lot and saying a lot are not the same thing.
SOPHOCLES

Serious things should be talked about simply: pomposity
inappropriate here; speaking about insignificant things, it is necessary
remember that only nobility of tone, manner and expression
can give them meaning.
J. LABRRUYERE

What is poorly understood is often attempted to be explained.
using words that are not understood at all.
G. FLAUBERT

Mutual conversation should be conducted in such a way that each
interlocutors benefited from it, acquiring more
knowledge.
HERACLITUS

The most pleasant words for us are those that give us
some knowledge.
ARISTOTLE

Anyone who likes to speak out too much is not useful to anyone.
pleasant; he constantly talks about himself, as if pretending
the hero of his own novel.
F. CHESTERFIELD

He who thinks a lot speaks little, trying to squeeze in
perhaps more thoughts in few words.
W. IRVING

It is difficult for a person who talks about himself for a long time to avoid
vanity.
D. YUM

They say little that is substantive when they are trying to say
unusual.
L. VOVENARG

One should not take over the conversation as a fiefdom, from
which you have the right to survive another; on the contrary, it should
try to let everyone have their turn in the conversation,
as in everything else.
CICERO

If you talk alone all the time, you will always be
right
O. BALZAC

No interlocutor would listen to you if
did not know that then it would be his turn to speak.
E. HOWE

Don't let your tongue run ahead of your mind.
HILON

The sooner and more quickly the impression is expressed,
the more often it turns out to be superficial and fleeting.
N. A. DOBROLUBOV

There is nothing stupider than the desire to always be smarter than everyone else.
F. LAROCHEFOUCAULT

When you want to show your interlocutor in a conversation
some truth, then the most important thing is -
do not get irritated and do not say a single unkind or
offensive word.
EPICTETUS

Proving your opinion and refuting others if they
are wrong, be restrained both in words and expressions.
F. CHESTERFIELD

For some people, speaking means offending: they are prickly
and caustic, their speech is a mixture of bile with wormwood tincture;
ridicule, mockery, insults flow from them
mouth like saliva.
J. LABRRUYERE

The word is the deed.
L. N. TOLSTOY

We don't sufficiently imagine all the evil that we are
capable of causing harm to themselves and others with one single
in a word; this evil is almost always irreparable.
F. LAMENNE

Know that your unreasonable, cold, indifferent
a word can offend, hurt, upset, cause confusion,
shock, stun.
V. A. SUKHOMLINSKY

There is only one way to become a good communicator
- be able to listen.
K. MORLEY

A lot of people can say good things, but
very few people know how to listen, as it requires mental strength.
R. TAGORE

Listening is a courtesy that an intelligent person
often exerts its influence on a fool, but on which this latter
never responds in kind.
A. DECURCEL

Learn to listen and you can benefit even
one of those who speak poorly.
PLUTARCH

Be the first when you need to listen and the last when
need to talk.
E. KAPIEV

Restraint and appropriateness in conversations are worth more
eloquence.
F. BACON

Silence and modesty are very useful qualities
for conversation.
M. MONTAGNE

Whatever word you say is what you will hear in response.
HOMER

If you want to get a smart answer, ask smartly.
I. GOETHE

If you want to be smart, learn to ask intelligently,
listen carefully, respond calmly and stop
speak when there is nothing else to say.
I. LAFATER

Silence is the most reliable answer to any contradictions,
dictated by insolence, vulgarity or
envy.
I. ZIMMERMAN

There is no answer more humiliating than contemptuous silence.
M. MONTAGNE

People learn how to speak, and the main science is how to
when to be silent.
L. N. TOLSTOY

The silence of a man known for his ability to speak inspires
much more respectful than the chatter of a man who
says well.
N. CHAMFORT

We are most willing to talk about what we don’t know. For
This is what we are thinking about. This is where the work of thought is directed,
and it can only be directed one way.
P. VALERIE

The so-called ideological conversation consists of how
known, to a large extent, in quoting the titles of various
books.
G. SENKEVICH

After a long conversation, try to remember everything
what was said, and you will be surprised how empty and not
everything that was said was necessary and often was bad.
L. N. TOLSTOY

Imagine how quiet it would be if
people only said what they knew.
K. CHAPEK

It is better to remain intelligently silent than to speak stupidly.
PUBLILIUS SYR

Psychologists have managed to teach chimpanzee some gestures deaf and dumb. But it turns out the monkey cannot conduct a dialogue: speaks out whenever and wherever “Without listening to the end,” he runs away. Apparentlyability to listen - propertyperson acquired by him inprocess of long evolution.The ability to conduct dialogue is a prea premise of mutual understanding. How more cultural man, the more he less able to understand another.

Centuries of human experience communication has developed a number of traditions and rules for conducting conversations.

Since ancient times it was believed the greatest insult is notlisten to your interlocutor. Historythey say that one dayChinese envoy in hisconversation with the elders of Ferganagot angry and left without finishingconversation. Such an insult Eastern customs, it could bewashed away only by blood. In ordertion for violation of etiquette ambassadorwas killed. A convincing argument inthe need to study the rules good form, isn't it?

And here are the rules formulated bathrooms back in ancient Sumer, in III millennium BC e. Entries onclay tablets read: “Do not widen your mouth, don’t speak right away,if you are irritated, you will have to immediatelylazily repent for being thoughtless new speech."

It would seem, well, what can no problems when communicatingwith a person in an understandable native languagelanguage. But already in Ancient Rus' in beginning of XII V. was widely known“Lesson for Children” by VladimirMonomakh, where he gave adviceconducting a conversation: “In front of eldersbe silent, listen to the wise, eldersto obey, to abide in love with equals and juniors,talking without malicious intent, andthink more, don't be franticspeak “in words, do not condemn with speech,don't laugh too much..."

In 1713 it was published in France a book that was later sold outthroughout Western Europe. Nameshe said “The Art of the Gallant conversations, or How to become a personwith good manners." "Towin your favor ladies, - the book advised, - you have to treat her rightconversation. As a topic beforemore respectful of the weather. Cantalk about bad weatherso is the good one. If the ladydon't mind, it's already a startsuccess. Then it's worth talking about winter weather, find out, likes does the lady skateor sledding. And he loves... so muchgive her such a walk.” IN1788 Goethe's contemporary Baronvon Knigge published the book "Aboutrules of conversation”, claimwhich has achieved versatility. At the same time, Ekaterina II called on courtiers who did not shine with good manners to observerules of the “Hermitage Charter”:the third paragraph asked to be "vevillages, but not to destroy, break or bite anything,” the sixth allowed disputes, but withoutslander, called to “speakmoderately and not very loudly, so thatThe other people there didn’t have any headaches or ears.” Guests who violate these guidelines will be severely punished.

Ancient Uzbek proverb says it's enoughplay like a man argues to determine all his meritsand disadvantages. The most important thing indispute is restraint, skillself-control and respect for the opponent and his opinion.

Famous writer of the 19th century. Vladimir Odoevsky wrote,what a well-mannered person can dolisten. In the heaviest argument, he will not interrupt your speech and will let you talk to your heart's content, but notwill leave you without an answer. After all, it's alwaysyou can argue without going beyondlimits of good manners, not

allowing a dispute to turn into a quarrel, even if the conversation is verytemperamental and touches on sensitive issues. And most often we judge the degree of culture of a personprecisely by his manner of speaking and argue.

Speech of a cultured person should be clear, figurative, weightspeak in a language that is understandablemost people around.

It is unacceptable to speak in conversation talk casually aboutthose present, even more soand about those who are absent, And Not onlybecause among our interlocutorsnicknames may be friends or relatives, what we don’t always talk aboutwe know, the world is small, but also becausesuch statements may leadpeople to the idea that in another roompanic and they can become the subject of an equally unpleasant discussion.If in your presence aboutthe shortcomings of acquaintances are judgedor even people you don't know,try to politely avoidfrom such a conversation.

So that communication with you is possible it's always nice to everyone, try not totalk about your successesor troubles and generally desireIt’s wise to talk about yourself only whenwhen they really ask you for it

Why do we communicate? - asked the abbot.
“To exchange information,” Lunacharsky answered, seemingly completely engrossed in the chopsticks.
- But why do we strive to exchange information?
- We consume it. Information is essential for our survival. Without information we will die.
“And I think,” the abbot continued, “that love or sympathy motivates us to communicate.”
Carl Sagan "Contact"

You should not start a conversation from afar when communicating with narrow-minded people. Boris Krieger

It is easier to impose your opinion on someone who is not interested in it. Boris Krieger

The ability to listen is lost as soon as the ability to speak is acquired. Kashcheev Evgeniy

If you consistently develop a worthy thought, it will eventually reach the consciousness of worthy people. Jim Rohn

Talking is sharing, it is an art that requires cooperation.
Ursula Le Guin "Dispossessed"

When you put off confessing for too long, it becomes more and more difficult to do, and finally there comes a point when it simply becomes impossible.
Margaret Mitchell "Gone with the Wind"

Think about what to talk to me about if you want me to make a good impression on you... Mikhail Zhvanetsky

Few human beings can resist the flattery of admiring attention.
Jack Wolford

Don't hang out in unassuming companies. You won't grow up. To improve your level, go where the spirit of exclusivity and self-demanding reigns.
Jim Rohn

You never get a second chance to make a first impression. Sergey Lukyanenko "Cold Shores"

The quality of a conversation can be greatly improved by constantly using three simple words: I don’t know. Andre Maurois

The world is made up half of people who have something to say but never get the chance to speak out, and half of those who have nothing to say but are constantly talking.
Robert Frost

There is no greater joy in life than the joy of human communication. A. De Saint-Exupéry

I can never convince another except through his own thoughts.
Immanuel Kant

A person has a tendency to communicate with his own kind, because in this state he feels more like a human being, i.e. feels the development of his natural inclinations. I. Kant

Only the dumb are jealous of the long-winded. Gibran Kahlil Gibran

There must be two of us to discover the truth: one to express it, the other to comprehend it. Gibran Kahlil Gibran

There are fifty ways to say yes and five hundred ways to say no and only one way to write it. Bernard Show

But remember that the ability to hide something is sometimes more valuable than the ability to speak. O. Felier

The hardest thing is to have a heart-to-heart talk with yourself. V. Khochinsky

You may have great ideas in your head, but if you don't know how to convey them to your audience, you won't achieve anything. Lee Iacocca

In speech, what is understandable is not the word itself, but the tone, sound strength, voice modulation and rate of speech with which a number of words are spoken. In short, the music behind the words, the passion behind this music, the personality behind this passion, that is, everything that cannot be written. Nietzsche

The efforts that you make to make up for the tactlessness you have committed towards your interlocutor are much more painful for him than your tactlessness itself.
Andre Maurois

He who speaks sows, he who listens reaps the harvest. P. Buast

Be careful in conversation: with rivals - out of fear, with others - out of decency.
It's easy to release a word, but difficult to catch. In a conversation, as in a will, there are fewer words, less litigation. While talking about trifles, test the ground for more important matters. There is something divine in secrecy. Anyone who opens up easily in a conversation is easy to convince - and win.

Not every truth can be told: keep silent about one for your own sake, about another for the sake of another.
Baltasar Gracian "Pocket Oracle"

Politeness does not prevent you from expressing everything you think, but only to yourself. Mikhail Mamchich

The talent of an interlocutor is distinguished not by the one who willingly speaks himself, but by the one with whom others willingly speak. Jean La Bruyère

The hardest thing to learn is a common language. Alexander Kumor

I respect all kinds of deviations from common sense: the more ridiculous the mistakes a person makes in your presence, the more likely it is that he will not betray or outwit you. Charles Lamb, 1775-1834

If you do not want to make enemies for yourself, then try not to show your superiority over people. Arthur Schopenhauer, 1788-1860

To know a person, you need to love him. Ludwig Feuerbach, 1804-1872

I don't believe in the collective wisdom of ignorant individuals. Thomas Carlyle, 1795-1881

The golden rule of marriage is patience and forbearance. Samuel Smiles, 1812-1904

I defeat my enemies by turning them into friends. Abraham Lincoln, 1809-1865

Avoid those who seek to undermine your faith in achieving something significant in life. This trait is characteristic of small souls. Mark Twain, present name Samuel Clemens, 1835-1890

The strong have the right to be optimistic. Heinrich Mann, 1871-1950

Those who put blinders on their eyes should remember that the kit also includes a bridle and a whip.

Stanislaw Jerzy Lec, 1909-1966

A generous person must have a few faults so as not to upset his friends. Benjamin Franklin, 1706-1790

Where there is a lot of love, there are many mistakes. Where there is no love, everything is a mistake. Thomas Fuller, 1654-1734

If you want to get rid of a friend, lend him money. Thomas Fuller, 1654-1734

Good upbringing most reliably protects against those who are poorly brought up.

Good manners consist of small sacrifices. Philip Chesterfield, 1694-1773

A charming woman is one in whose presence you begin to like yourself more. Henri Amiel, 1821-1881

Never attribute to human evil something that can be explained simply by stupidity. John Churton Collins, 1848-1908

There are no people more stingy with praise than those who do not deserve it. Pierre Boist, 1765-1824

If a woman wants to refuse, she says no. If a woman starts explaining, she wants to be convinced. Alfred de Musset, 1810-1857

Death is close enough that there is no need to fear life.

Friedrich Nietzsche, 1844-1900

Praise is the best diet for us. Sidney Smith, 1771-1845

Timidity is the greatest sin against love. Anatole France, 1844-1924

You won't learn to skate if you're afraid to be funny. The ice of life is slippery.

Freedom means responsibility. This is why most people are afraid of freedom.

George Bernard Shaw, 1856-1950

Never judge a person by his friends. Judas's were perfect. Paul Valéry, 1871-1945

Friendship is the art of distance, while love is the art of intimacy. Sigmund Graf, 1898-1979

He likes about me only those things in which he is superior to me.

Grigory Landau, 1877-1941, philosopher, critic, publicist

Coquetry is the art of taking the first step so that a man thinks that he made it. Georges Armand Masson, b. in 1960

Humans tend to make mistakes. Only those who admire us are not mistaken.

Oliver Hassenkamp, ​​1921-1987

The surest sign of a broken promise is the ease with which it is given.

Axel Oxenstierna, 1583-1654

A person who does not trust himself does not truly trust anyone. Jean Francois Retz, 1613-1679

It always hurts me greatly that I underestimate those I don't respect too much.

Charles Montesquieu, 1689-1755

Often, when communicating with people, it is necessary, out of goodwill, to pretend that the motives of their actions are unclear to us. Philip Dormer Stanhope Chesterfield

Many people would like to quickly and easily meet new people, making a good impression on them. But not everyone can. But this skill is useful not only for personal life, but also for successful business communication. Fortunately, there are certain techniques for creating interaction between people. You just need to know them.

Cast your bait

When starting a conversation, “throw bait” - that is, touch on a variety of topics and observe how the person reacts to them. This is similar to how you tune a receiver to the desired wavelength. If some topic has aroused the interest of the interlocutor, then it is worth continuing, then the person will be happy to talk.

There is another win-win way to start a conversation - ask the person for advice. For example: “I'm thinking about buying a tablet, but there are so many models now that it's hard to sort them out. What will you advice me?". (By the way, this is a good way for women to meet a man).

“When starting a conversation, ask open-ended questions, that is, those to which it is impossible to give a short unambiguous answer “yes” or “no,” advises Canadian psychoanalyst John Romanenko. - It is best to use a combination: a compliment plus a question. For example: “What a wonderful salad, I’ve never eaten anything like this. What do you put in there? Almonds, prunes, or do you have some kind of secret of your own?” It is unlikely that such a question can be answered in monosyllables. With a question like this, you will show your interest and allow the woman to start talking about how she prepares the salad. And the conversation will start on its own.”

The best topics for communication

There are favorable and unfavorable topics for conversation. The first ones will always help you start a dialogue, communicate and leave the most pleasant impression about yourself. But the latter should be avoided, otherwise a conflict may inadvertently arise.

The best themes are neutral ones. First of all, it's the weather. This topic unites everyone; it’s not for nothing that the British always start conversations with it.

Next, you can discuss city news, as well as local attractions or landscapes. You can talk about sports, travel, hobbies, pets. If you see that one of these topics is particularly interesting to your interlocutor, you can develop and deepen it.

“The method of maintaining a conversation is the “echo” method,” continues John Romanenko. - Let’s say a person says something about the theater, but you don’t understand this topic. In this case, repeat everything he says, only paraphrasing a little. For example, the interlocutor says: “Ivanov played excellently in yesterday’s performance.” You: “Yes, he has a high level of acting skills. Can you remind me what other performances he has played in recently?” That's it, consider your interlocutor already. Your task is to assent, keeping your interlocutor in the conversation, and at the same time encouraging him to continue the conversation with questions. In this case, there will be no end to his eloquence and, having parted with you, she (or he) will tell everyone how pleasant it is to communicate with you.”

Taboo topics

And there are questions that are best avoided in conversations with people, otherwise you risk being left alone.

Firstly, refrain from talking at length about your beloved self (this is the notorious “yak”). It’s especially boring to listen to a list of what you did during the day: where you went, what you ate for breakfast, lunch, dinner... This is of no interest to anyone. Agree, you also don’t like it when someone talks like a nightingale about themselves, not letting you get a word in? Therefore, stop talking about yourself for a long time, better listen to your interlocutor.

Don’t torment your interlocutors with stories about your precious child. This topic can only be discussed in the company of similar mothers or grandmothers; others are unlikely to be interested in it. People can still listen to a couple of phrases, and then they will try to wrap up the conversation.

Another taboo topic: discussion of those present, this is considered bad form. The interlocutor will involuntarily think: if you gossip about others, it means you will gossip about him. Who likes a gossip?

People also don’t like whining: complaints about life, health, bad luck, lack of money, etc. People around them try to stay away from such people. But everyone likes people who are positive and optimistic.

Talking about money is also considered bad manners. If you don’t want to seem unceremonious, don’t ask how much your interlocutor’s clothes, watches, jewelry, car, etc. cost.

Also, you should not develop the topic of illness, poor health, etc. If a person mentioned that he was recently sick, do not exaggerate this topic, do not ask for details. Express your sympathy in a nutshell and optimistically express your hope that the worst is over.

You can't ask people personal questions. For example: “Are you married?”, “How old are you?”, “How much do you earn?”, “I heard you are getting a divorce?”, “Why have you gained so much weight?” Such questions are a violation of personal boundaries and are perceived as the height of tactlessness.

And now - about particularly explosive topics, some cannot be touched upon under any circumstances if you do not want to run into conflict. These are religious affiliation, political and national issues (we see today, for example, what fierce battles are being waged on blogs on the same “Ukrainian topic”). You also cannot discuss the interlocutor’s relatives or evaluate them.

“A well-mannered person tries not to talk about himself,” confirms Ivan Artsishevsky, head of the Ivan Artsishevsky Center for Effective Communications. - Even if you were asked about this, you must soon move the conversation to another topic. You shouldn’t talk about illnesses, problems, income, high prices and money in general. Avoid talking about politics, as well as faith and religion. This is especially important if you do not know the beliefs and views of your interlocutors. A thoughtless remark can offend or even offend someone present and force him to enter into an argument. Never ask your interlocutor about age or official rank... All this is considered indecent.”

Small talk - a way to quickly make contact

There are situations when you need to establish an easy, non-binding relationship. This happens when we find ourselves with someone on a train, plane, or on vacation. Fortunately, there is a way to quickly and easily find commonality - this is the so-called small talk conversation, that is, small talk. (By the way, the ability to quickly establish contact is very important in business life in order to immediately win over a person and ease the transition to business interaction. This helps the interlocutors adapt to each other).

“A small talk can take place as an exchange of opinions, for example, during a break in a meeting,” explains Ivan Artsishevsky. - “How do you like this speech?”, “Do you agree with the speaker’s statement?” - this way you can even address strangers. Small talk helps fill the pause. It is also a way to occupy free time, which is why short conversations are especially common when we are waiting for something. Small talk has one more task: to maintain friendly, informal relationships with people in the team. For example: “How did you go on vacation?”, “I heard that you wrote a new article?” It seems like these are conversations about nothing, but the person feels interest and attention to himself. A friendly atmosphere in the team promotes mutual understanding in business matters.”

Listening skills

But mastery of conversation techniques is not everything. Equally important is the ability to listen. There are also special techniques for this.

“The main principle is non-interference, a minimum of answers,” continues Ivan Artsishevsky. - You should be a sponge, absorbing everything your interlocutor says. It is necessary to constantly give him signals that you are not soaring in the clouds of your own thoughts, but are focused on his words. For this, short remarks are used: “Yes,” “I understand you,” etc. These words help the interlocutor and invite him to continue. Signals of our attention can be a nod of the head, an affirmative “moo,” and even a slight change in facial expression.

Next - clarification. This is an appeal to the speaker for some clarification. These questions show the speaker that he is being listened to. You can use the following words: “What do you mean?”, “Could you please explain this?”, “Sorry, I didn’t quite understand you...”, etc. Such soft, neutral phrases invite the interlocutor to express his thoughts more specifically. .

Then - paraphrasing. This means expressing the same thought, but in a slightly different way: “If I understood you correctly, then...”, “You correct me if I’m wrong...”. You need to choose the main thing and retell it in your own words. If you want to paraphrase your interlocutor, do it when he has paused and is collecting his thoughts. Your repetition of his words will serve as the foundation from which he can build on and move on.”

You cannot interrupt a person when he is speaking. Agree, we all don’t like to be interrupted. Therefore, wait until he fully expresses his thought, and then enter into dialogue.

If someone makes mistakes in speech, do not correct them, this will push the person away. It is tactless to make comments to adults. You are not a teacher, so you shouldn’t show off your learning.

The main thing is sensitivity

If you want people to enjoy communicating with you and want to continue it, then follow an important rule - be sensitive to them. Observe your interlocutor, watch his reaction. It’s so simple to notice what a person likes and what he doesn’t like. To do this, it is enough to direct your attention to it. Manage the conversation, monitor its flow and know how to transfer it to something else in time.

Inna Kriksunova, for Fontanka.ru

About the dead - the truth or nothing. If someone meant something in your life, you continue to treat him as if he were alive, simply absent. You continue to talk about him, as before, and joke, and talk to him, and argue. Only he won’t tell you anything new. Therefore, leaving the last word in a dispute with someone who can no longer object is not good.

Stubbornness and excessive ardor in an argument are the surest sign of stupidity.

The most outrageous thing about the opponent's arguments is the abundance of truth.

Let's talk about the fall and rise of Hollywood without having seen a single film. Let's confront philosophers without reading their works. Let's argue about the taste of oysters and coconuts with those who have eaten them. To the point of hoarseness, to the point of fighting, perceiving the taste of food by ear, color by tooth, stench by eye, imagining a film by title, a painting by name, a country by the “Film Travel Club”, the severity of opinions by a textbook.

Jupiter, you are angry, which means you are wrong.

In places where contradictions accumulate, disputes invariably arise.

Usually in a dispute, whoever has the heaviest fists has more weighty arguments.

By arguing with a woman, you risk turning her against you.

The hardest thing is to argue about anything, but it is in these disputes that great speakers, lawyers and politicians are born.

People who crave controversy will certainly find it.

I bet my friends. I had to catch the cat on the street, put her in the minibus and tell her with dignity: “Musya, when you get there, you’ll pick it up!”

To live in peace, don’t waste your money, don’t waste your mind arguing with fools.

You can't argue with a smart person, you can't shut up a fool.

The appeal to reason has increasingly become like the voice of one crying out... Either reason is absent, or the formula for appeal is outdated.

Getting personal is a way to crush your opponent, but not to refute his point of view. Moreover, the method is dishonest. And an unfair victory is worse than an honest defeat.

You don't need to know anything to discuss anything.

When two people argue, the one who speaks more quietly is usually right.

Memo to yourself: do not argue with people who are confused in their studies, atheists and drunks. Some are annoying with their intellect, others - with their lack of it.

Sometimes a stupid argument about the depth of a river or the size of a house leads to terrible conflicts. Especially when it comes to lovers. Surely it all started with some kind of nonsense, and ended with years of unhappy and restless life.

Never argue with a tired wife, and even more so with a rested one.

I would like people who are supposed to love each other to say during quarrels: “Please, love me less, but treat me better.”

You can't become a skilled debater alone.

Some people who do not have arguments in a dispute, in life examples, in words of the power of truth, in a single axiom, in an ending, manage to hide their heads in the sand so deeply that they cannot even see their ass.

He's such an irritable guy, it's not interesting to argue with him.

One can argue with someone who seeks the truth; It is useless to argue with someone who wants to establish his opinion.

I bet that one hundred percent of people like to argue!-)

When two people talk and one of them gets angry, the one who gives in is the smarter one.

Don't argue with the echo: it will still have the last word!

Today two young people were arguing on the street, one claimed that today was Friday, and the other that it was Saturday. And I walked and thought: “Should I say that today is Wednesday, or will they figure it out themselves?”)))

There is no point in arguing about feelings - everyone has their own, one will see tears, the other will see only droplets of water...

The wisdom of a Man lies in the ability to win an argument in which he is wrong... The wisdom of a Woman lies in the ability to end any argument beautifully and in a timely manner...

The Word is like a seed; the more you sow, the more you reap.

In an argument we learn a lot from ourselves.

I finally found what I can do - argue.

If thinking is a conversation with oneself, then we don’t need any other person. Another is needed for those who think that truth is born in dispute, in dialogue. In a dispute, perhaps something is born, but not truth, but rather the practice of verbal suggestion. Man thinks alone, although he lives socially.

"So what?" - a phrase that cancels all evidence. "And that too!" - a phrase that cancels the first phrase.

Those who dare to enter into an argument with fate do not always win.

A reasonable person does not argue with a fool; as a rule, the fool smacks heresy all the time, there is no point in proving anything to him, he will not say thank you for it anyway. It’s better to ignore any stupidity, in general, there’s no need to react in any way, you shouldn’t waste time and energy in vain, when it’s clear that it’s stupidity!

If you want to win a person, let him defeat you in an argument.

It is impossible to argue with a woman... It is better to find harmony in the relationship and... take steps towards it!

I was arguing with a friend, I lost my temper and lost my temper to see from the outside whether I was getting too red when I was dusty.

Very often I hear the following words: “It will come back to haunt him, it will come back to him like a boomerang, it will be rewarded to him, it will overtake him.” It’s as if this person wants all this. How small such revenge is not with your own hands. Somehow it feels like it’s not quite light.

Soon you will see that the key to happy marriage- is to enjoy disagreement.

Conflicts are everywhere, they affect everything we do, everyone we communicate with, but the funny thing is that all disputes are essentially the same. Two people shout, blame each other, avoid each other and at the same time are afraid to tell each other about their feelings. Just talk when you want to run away, open up when you want to attack, it’s so simple, so obvious, but at the same time so hard.

No two books are the same. Even if they have the same cover, illustrations and paper color. Because every person, reading a book, fills it with his own world. And when we argue about a book, we are actually arguing about our worlds.

When a thought ceases to be controversial, it ceases to be interesting.

There is no arguing about three things: tastes, politics, and faith.

It is useless to argue with a woman, because a woman’s woman is an order of magnitude more complex than a man’s, which means it is easier to agree with a woman than to understand her arguments...

Oddly enough, truth is not born in a dispute, because truth initially exists. Each debater tirelessly proves his point and only claims to be right in the dispute. But victory is where truth coincides with truth.

There is a stupid and popular saying that, they say, truth is born in a dispute. In a dispute, irritation and even hatred are born, and nothing good can come from this dubious matter.

He who is silent in a timely manner will not humiliate himself with idle talk...

The only way to win an argument is to not get involved in it.

Arguing with a loudmouth is like arguing with a mad dog: it’s easier to shoot him than to try to out-bark him.

Now some people even argue without taking the headphones out of their ears.

Women love to argue. Not for the sake of truth, but out of pure stubbornness: because they never admit that they are losers.

Well, they say that knowledge is power, good... And sometimes I’m ready to give a lot just not to know some things.

Do not do to your neighbors what you wish for yourself! What if they have different tastes?

I opened my mouth, but then I imagined what kind of jungle we would have to climb into, how difficult it would be to explain what metaphors, allegories, hyperboles and just swearing are, and why all this is needed, and what role education, habits, and degree of development play here language, emotions, taste for words, erudition and general cultural level, sense of humor, tact, and what humor is, and what tact is, and imagining all this, I was horrified and said passionately: “You are absolutely right, Fedya.”

Conversation is an art in which all humanity is the opponent.
R. Emerson

Conversation is just an illusion. There are some interesting monologues, but that's all.
Rebecca West

A conversation is when three women stop on a corner to talk; gossip - when one of them leaves.
Herb Shriner

The man who can master the conversation at a London dinner can master the whole world. The future belongs to the dandy.
Oscar Wilde (1854–1900), English writer

To have a conversation is, in essence, to yield to your interlocutor on one issue, so that he will yield to us on another.
O. Ernst

Conversing with other centuries is almost like traveling.
R. Descartes

Talking to a wit is like trying to keep pace with a monkey; unexpectedly, she finds herself clinging to the cornice of some window or hanging from a tree.
B. Auerbach

The talent of an interlocutor is distinguished not by the one who willingly speaks himself, but by the one with whom others willingly speak; if after a conversation with you a person is satisfied with himself and his wit, then he is quite satisfied with you. People don't want to be admired, but to be liked.
Jean La Bruyère (1645–1696), French writer

Always make your interlocutor aware of his importance.
Dale Carnegie (1888–1955), American human relations specialist

Talk to a person about himself, and he will listen to you for hours.
Benjamin Disraeli (1804–1881),
British Prime Minister, writer

Boredom is when I listen to a person talking about himself, while I want to talk about myself.
Tom Paciorek (b.1946), American baseball player

We like people who boldly tell us what they think, as long as they think the same as we do.
Mark Twain (1835–1910), American writer

The right to be heard does not automatically entail the right to be taken seriously.
Hubert Humphrey (1911–1978),
Vice President of the USA

If you want to tell me something important, for God's sake, start from the end.
Sarah Duncan (1861–1922),
Canadian writer and journalist

The time to stop talking is when your interlocutor begins to silently nod his head.
Henry Haskins, American economist

Unfortunately, there are more stupid people than taciturn ones.

Friends are made with the ears rather than with the tongue.

Even if you're not a great communicator, you can still be a great listener.

Alas, people talk longer and longer and listen shorter.
Wladyslaw Grzeszczyk, Polish writer

We often hear: “He talks too much”; but you have hardly heard the complaint: “He listens too much.”
Norman Augustine (b.1935),
American entrepreneur

Golden Rule #2: Listen to others the same way you would like them to listen to you.

The best listener is the one who is able to devote his all to you without listening to a word of what you say.

Everyone hears only what they understand.
Johann Wolfgang Goethe (1749–1832),
German poet

Everyone hears only what he needs, and no more.
Rabbi Nachman of Bratslov (1770–1811),
Hasidic teacher

You don't learn anything while you're talking.
Inscription in the Senate office
Lyndon Johnson (1908–1973),
future US President

How do I know what I'm thinking until I hear what I'm saying?
Graham Wallace (? 1932)

First, think three times, and then remain silent.
Henri de Regnier (1864–1936), French writer

When you don't know what to say, tell the truth.
Mark Twain

You won't be able to talk to someone who knows what he's talking about.
"Hutchins' Law"

Don't believe half of what you hear and don't believe half of what you say.
"Murry's Law"

Witticisms are the salt of conversation, but not food.
William Gaslitt

Conversation is the ability to dream together.
Georgy Kovalchuk

Complete agreement is a very boring property for a conversation.
Michel de Montaigne

Your right is to swear, my right is not to listen.
Aristippus

Mutual conversation should be conducted in such a way that each of the interlocutors benefits from it by acquiring more knowledge.
Heraclitus of Ephesus

Just as old wine is unsuitable for drinking a lot, so rude treatment is unsuitable for an interview.
Pythagoras of Samos

Despise the chatterbox who interrupts the interlocutor, wanting to get a word in edgewise.
Menander

When you are willing to listen with a minimum of defensiveness, criticism, and impatience, you give understanding and earn the right to have it reciprocated.
Michael Nichols

We never outgrow the need to tell what it is like to live in our separate personal world of experience. Unfortunately, there is no similar need to listen.
Michael Nichols

When you want to show your interlocutor some truth in a conversation, the most important thing is not to get irritated and not to say a single unkind or offensive word.
Epictetus

You should not take possession of the conversation as if it were a fief from which you have the right to survive the other; on the contrary, you should try to let everyone have their turn in conversation, as in everything else.
Cicero Marcus Tullius

What could be more gratifying and more characteristic of human nature than a witty and truly enlightened conversation?
Cicero Marcus Tullius

They learned to speak in front of others, but not to themselves.
Cicero Marcus Tullius

Please stop speaking in general phrases.
Cicero Marcus Tullius

We need to say today only what is appropriate today.
Put everything else aside and say it at the appropriate time.

There is no better interlocutor than yourself.
Andrey Lavrukhin

More often you weigh what and to whom to talk about everything.
Horace (Quintus Horace Flaccus)

One should calmly listen to the corrections of the ignorant.
Seneca Lucius Annaeus (the Younger)

Conversation should be as common property of the feasters as wine.
Plutarch

There are three ways to answer questions: say what is necessary, answer with friendliness, and say too much.
Plutarch

When the sun leaves the world, everything becomes dark, and conversation, devoid of insolence, is all unhelpful.
Plutarch

We often ask a question, not needing an answer, but trying to hear the voice and ingratiate ourselves with another person, wanting to draw him into a conversation... Being ahead of others with answers, trying to capture someone else's ears and occupy other people's thoughts is the same as going in to kiss a person who is thirsty. kissing another, or trying to attract someone’s gaze to oneself.
Plutarch

If you tell the truth, no witnesses are needed.
Unknown author

Talking and speaking are not the same thing.
Unknown author

A talkative fellow traveler replaces the crew on the road.
Unknown author

In a diplomatic conversation, it is important to be able to hide behind the enemy’s principles - this will make you invulnerable to his sophisms.

Not to speak to a person with whom one can speak is to lose the person; to speak to a person with whom one cannot speak is to lose words. An intelligent person does not lose a person and does not lose words.
Confucius (Kun Tzu)

It is not worth reasoning with a scientist who, while striving for the truth, is at the same time ashamed of bad clothes and bad food.
Confucius (Kun Tzu)

Words are needed to catch a thought: when the thought is caught, the words are forgotten. How can I find a person who has forgotten about words - and talk to him!
Unknown Chinese author

Conversations that go on for a long time consume life.
For a wounded soul there is medicine.
Gregory of Nazianzus

You won’t always notice a prudent and eloquent husband before talking to him; just like the fire hidden in thorns, only when it comes out does it produce a flame in the air.
John of Damascus

Talk to people according to their intelligence.
Saadi

Don't bother your interlocutors,
Shut up before they shout “Cum!”
Saadi

Just as stars adorn the sky on clear nights, and flowers adorn green meadows in spring, so sparkles of wit adorn pleasant conversations.
Giovanni Boccaccio

But better than any deception -
In a conversation with a smart person
Tell him the simple truth.
Lope de Bega

Master the art of conversation, because conversation reveals personality. No human activity requires greater prudence, although there is nothing more ordinary in life - here you can lose everything and win everything.
Baltasar Gracian y Morales

It's easy to release a word, but difficult to catch. In a conversation, as in a will, there are fewer words, less litigation. While talking about trifles, test the ground for more important matters. There is something divine about secrecy. Anyone who opens up easily in a conversation is easy to convince - and win.
Baltasar Gracian y Morales

Productive, interesting conversation can only happen where people do not identify with their own opinion and ideas can only be born where people do not cling to any of them.
Erich Fromm

What most enlivens a conversation is not intelligence, but trust.
Francois de La Rochefoucauld

In nothing is the middle so desirable as in confessions and reticences during conversations with people close to us.
Johann Wolfgang Goethe

The art of listening is almost equivalent to the art of speaking well.

Reading makes a person knowledgeable, conversation makes a person resourceful, and the habit of writing makes a person accurate.

I know how to listen. This special art consists of nodding the head and expressing intensely sympathetic expression. It is also useful to open and immediately close your mouth from time to time, as if you want to interrupt the narrator with a thousand questions, but fall silent, overwhelmed by the enormous interest of the story.

What we learn from is in some way more important than what we get from books.

Sometimes a small confidential conversation can turn into an unexpectedly big scandal.

A conversation is a common boat, in which everyone has their own oar and fishing rod.

Lush remarks about conversation

Just as old wine is unsuitable for drinking a lot, so rude treatment is unsuitable for an interview.

It's hard to talk when you're being listened to so intently. It's confusing.

A conversation without pauses cannot produce anything. It takes time for the fruit to ripen.

Unusual pompous statements about conversation

We need to say today only what is appropriate today.

He who loves a long conversation strives to do little. Whoever celebrates victory early will never win.

And at night the conversations become more sincere...

You should not take possession of the conversation as if it were a fief from which you have the right to survive the other; on the contrary, one should try to ensure that everyone has their own turn in conversation, as in everything else.

An ideal conversation is when two ideal people cutely discuss their merits :)

In order to be pleasant in conversation, adapt to the character and intelligence of your interlocutors. Don’t pretend to be a censor of other people’s words and expressions, otherwise you will be considered a pedant; Moreover, do not find fault with your thoughts and judgments, otherwise they will avoid you, even turn away from you completely. Prudence in conversation is more important than eloquence.

When you want to show your interlocutor some truth in a conversation, the most important thing is not to get irritated and not to say a single unkind or offensive word.

Not a single deep person will dominate where those equal in ability are found; domination is the lot of shallow people. The fact is that the greatest value in a conversation is the other person's original thoughts, which arise less often when someone is dominant.

Three old men are talking. First: I’m 82 years old, I can’t pee, it takes me all morning, probably stones. Second: I’m 85 and I can’t poop, it takes me all morning, I’m probably constipated. Third: I’m already 87 and I don’t have any problems. I pee at 7 am sharp, poop at 7.30 sharp, and wake up at eight sharp!

The most successful conversation is the one whose details are forgotten the next day...

Tragicomic flourishes about conversation

If you want approval for all your words, tell them to the “Chinese dummy”, he will agree with everything.

If you tell the truth, no witnesses are needed.

You won’t always notice a prudent and eloquent husband before talking to him; just like the fire hidden in thorns, only when it comes out does it produce a flame in the air.

To maintain an interesting conversation with a woman, it is quite enough to methodically nod your head silently...

Alcohol - drinking, tea - conversation. There are very few people you can talk to over a glass of tea. You have to have a drink with the others.

It’s not for nothing that echoes live in the mountains, and people are responsive. We are an eternal echo of each other.

The two most terrible phrases in the world are: “I need to talk to you” and “I hope we can remain friends.” The funny thing is, they always lead to the opposite result, breaking both the conversation and the friendship.

There is no greater pleasure in the world than a friendly conversation.

When the sun leaves the world, everything becomes dark, and conversation, devoid of insolence, is all unhelpful.

Despise the chatterbox who interrupts the interlocutor, wanting to get a word in edgewise.

You can't make one dialogue out of two monologues.

Lord, thank you for creating books as an alternative to conversation.

Difficult to explain fluffy statements about conversation

Communicate with those from whom you can learn. May your communication with friends be a school of knowledge, and your conversation an exquisitely pleasant learning experience: look upon your friends as mentors and season the benefits of learning with the pleasure of conversation.

Conversations that go on for a long time consume life.

Casual conversation - best school for the mind.

Nothing enlivens small talk more than the departure of several people)))

What enlivens conversations most is not intelligence, but mutual trust.

Mutual conversation should be conducted in such a way that each of the interlocutors benefits from it, acquiring more knowledge.

There are things that are somehow awkward to talk about... but to remain silent, in general, is a shame!

A conversation is a communication between two people when their views on a problem coincide. If each other’s positions on the same issue differ, then everyone will hear only themselves and will remain with their own.

When a girl doesn't know what to say, she starts smiling silently!

Reading is a conversation with a sage, action is a meeting with fools.

I'm not much of a conversationalist, but I can easily support a conversation with energetic head nods.

We improve both feeling and mind or, on the contrary, corrupt it by talking with people. Therefore, some conversations improve us, others corrupt us. This means that you should carefully choose your interlocutors.

If a woman can hold a conversation for half an hour, this is a good sign.

Please stop speaking in general phrases.

Unpaid pompous statements about conversation

Conversation is like the art of a juggler: balls and plates fly into the air, fly up and down, up and down - good, reliable things that sparkle in the spotlight and crash with a roar if you miss them.

Master the art of conversation, because conversation reveals personality. No human activity requires greater prudence, although there is nothing more ordinary in life - here you can lose everything and win everything.

A talkative fellow traveler replaces the crew on the road.

From a conversation with a learned man, I always conclude that happiness is not given to us; when I talk to the gardener, I am convinced of the opposite.

I don’t like interlocutors who continually interrupt my reasoning with their silence.

A leisurely conversation sometimes so imperceptibly turns into drowsiness that the interlocutors soon no longer talk, but snore.

When we find ourselves before God, He will ask: - Where are your wounds? And we will say: - I have no wounds. Then God will ask: - Was there really nothing to fight for?

If you suddenly become silent during a conversation with another person, you can hear what he wants to tell you. If you suddenly freeze at the same time, you can see what and how the interlocutor’s body is telling you. If you stop your gaze longer on the face of your interlocutor, you can see the whole storm of emotions that he experiences during communication. If you stop your breathing while communicating, you can distinguish the breath of your friend. And if you stop your thoughts at least for a moment when communicating, you can begin to “perceive” the thoughts of your interlocutor. And if you carefully focus your attention on your partner’s eyes and dive into their depths, you can meet... Infinity.

Why do we communicate? - asked the abbot.
“To exchange information,” Lunacharsky answered, seemingly completely engrossed in the chopsticks.
- But why do we strive to exchange information?
- We consume it. Information is essential for our survival. Without information we will die.
“And I think,” the abbot continued, “that love or sympathy motivates us to communicate.”
Carl Sagan "Contact"

You should not start a conversation from afar when communicating with narrow-minded people. Boris Krieger

It is easier to impose your opinion on someone who is not interested in it. Boris Krieger

The ability to listen is lost as soon as the ability to speak is acquired. Kashcheev Evgeniy

If you consistently develop a worthy thought, it will eventually reach the consciousness of worthy people. Jim Rohn

Talking is sharing, it is an art that requires cooperation.
Ursula Le Guin "Dispossessed"

When you put off confessing for too long, it becomes more and more difficult to do, and finally there comes a point when it simply becomes impossible.
Margaret Mitchell "Gone with the Wind"

Think about what to talk to me about if you want me to make a good impression on you... Mikhail Zhvanetsky

Few human beings can resist the flattery of admiring attention.
Jack Wolford

Don't hang out in unassuming companies. You won't grow up. To improve your level, go where the spirit of exclusivity and self-demanding reigns.
Jim Rohn

You never get a second chance to make a first impression. Sergey Lukyanenko "Cold Shores"

The quality of a conversation can be greatly improved by constantly using three simple words: I don’t know. Andre Maurois

The world is made up half of people who have something to say but never get the chance to speak out, and half of those who have nothing to say but are constantly talking.
Robert Frost

There is no greater joy in life than the joy of human communication. A. De Saint-Exupéry

I can never convince another except through his own thoughts.
Immanuel Kant

A person has a tendency to communicate with his own kind, because in this state he feels more like a human being, i.e. feels the development of his natural inclinations. I. Kant

Only the dumb are jealous of the long-winded. Gibran Kahlil Gibran

There must be two of us to discover the truth: one to express it, the other to comprehend it. Gibran Kahlil Gibran

There are fifty ways to say yes and five hundred ways to say no and only one way to write it. Bernard Show

But remember that the ability to hide something is sometimes more valuable than the ability to speak. O. Felier

The hardest thing is to have a heart-to-heart talk with yourself. V. Khochinsky

You may have great ideas in your head, but if you don't know how to convey them to your audience, you won't achieve anything. Lee Iacocca

In speech, what is understandable is not the word itself, but the tone, sound strength, voice modulation and rate of speech with which a number of words are spoken. In short, the music behind the words, the passion behind this music, the personality behind this passion, that is, everything that cannot be written. Nietzsche

The efforts that you make to make up for the tactlessness you have committed towards your interlocutor are much more painful for him than your tactlessness itself.
Andre Maurois

He who speaks sows, he who listens reaps the harvest. P. Buast

Be careful in conversation: with rivals - out of fear, with others - out of decency.
It's easy to release a word, but difficult to catch. In a conversation, as in a will, there are fewer words, less litigation. While talking about trifles, test the ground for more important matters. There is something divine in secrecy. Anyone who opens up easily in a conversation is easy to convince - and win.

Not every truth can be told: keep silent about one for your own sake, about another for the sake of another.
Baltasar Gracian "Pocket Oracle"

Politeness does not prevent you from expressing everything you think, but only to yourself. Mikhail Mamchich

The talent of an interlocutor is distinguished not by the one who willingly speaks himself, but by the one with whom others willingly speak. Jean La Bruyère

The hardest thing to learn is a common language. Alexander Kumor

I respect all kinds of deviations from common sense: the more ridiculous the mistakes a person makes in your presence, the more likely it is that he will not betray or outwit you. Charles Lamb, 1775-1834

If you do not want to make enemies for yourself, then try not to show your superiority over people. Arthur Schopenhauer, 1788-1860

To know a person, you need to love him. Ludwig Feuerbach, 1804-1872

I don't believe in the collective wisdom of ignorant individuals. Thomas Carlyle, 1795-1881

The golden rule of marriage is patience and forbearance. Samuel Smiles, 1812-1904

I defeat my enemies by turning them into friends. Abraham Lincoln, 1809-1865

Avoid those who seek to undermine your faith in achieving something significant in life. This trait is characteristic of small souls. Mark Twain, present name Samuel Clemens, 1835-1890

The strong have the right to be optimistic. Heinrich Mann, 1871-1950

Those who put blinders on their eyes should remember that the kit also includes a bridle and a whip.

Stanislaw Jerzy Lec, 1909-1966

A generous person must have a few faults so as not to upset his friends. Benjamin Franklin, 1706-1790

Where there is a lot of love, there are many mistakes. Where there is no love, everything is a mistake. Thomas Fuller, 1654-1734

If you want to get rid of a friend, lend him money. Thomas Fuller, 1654-1734

Good upbringing most reliably protects against those who are poorly brought up.

Good manners consist of small sacrifices. Philip Chesterfield, 1694-1773

A charming woman is one in whose presence you begin to like yourself more. Henri Amiel, 1821-1881

Never attribute to human evil something that can be explained simply by stupidity. John Churton Collins, 1848-1908

There are no people more stingy with praise than those who do not deserve it. Pierre Boist, 1765-1824

If a woman wants to refuse, she says no. If a woman starts explaining, she wants to be convinced. Alfred de Musset, 1810-1857

Death is close enough that there is no need to fear life.

Friedrich Nietzsche, 1844-1900

Praise is the best diet for us. Sidney Smith, 1771-1845

Timidity is the greatest sin against love. Anatole France, 1844-1924

You won't learn to skate if you're afraid to be funny. The ice of life is slippery.

Freedom means responsibility. This is why most people are afraid of freedom.

George Bernard Shaw, 1856-1950

Never judge a person by his friends. Judas's were perfect. Paul Valéry, 1871-1945

Friendship is the art of distance, while love is the art of intimacy. Sigmund Graf, 1898-1979

He likes about me only those things in which he is superior to me.

Grigory Landau, 1877-1941, philosopher, critic, publicist

Coquetry is the art of taking the first step so that a man thinks that he made it. Georges Armand Masson, b. in 1960

Humans tend to make mistakes. Only those who admire us are not mistaken.

Oliver Hassenkamp, ​​1921-1987

The surest sign of a broken promise is the ease with which it is given.

Axel Oxenstierna, 1583-1654

A person who does not trust himself does not truly trust anyone. Jean Francois Retz, 1613-1679

It always hurts me greatly that I underestimate those I don't respect too much.

Charles Montesquieu, 1689-1755

Often, when communicating with people, it is necessary, out of goodwill, to pretend that the motives of their actions are unclear to us. Philip Dormer Stanhope Chesterfield

The ability to conduct a dialogue correctly or, more simply, the ability to communicate is the key to all doors in our lives, a magic wand to fulfill all your desires. So let's now take the first step in this direction and consider the basic rules of successful dialogue and productive communication.

the site will tell you how to make a dialogue out of a monologue, what to do if the conversation doesn’t go well and how to improve your communication skills.

A good conversationalist

Many trainers in public speaking and dialogue say that mastering this art begins not with the technique of the conversation itself, but with a general attitude towards people and towards your interlocutor in particular.

A good conversationalist is a person who is interested in life in all its manifestations, so he can have an excellent conversation about the development of a perpetual motion machine and about infant formula. If you do not have a keen interest in life, curiosity in all areas, and a thirst for knowledge, then you will be able to master the art of dialogue only technically, and it will be difficult for you to derive pleasure from this process.

In general, all the rules can be summed up in one sentence: by trying to show your interlocutor your interest in the conversation and your disposition towards him, you create interest in him and a good attitude towards yourself.

Rules of a good conversationalist:

1. With any person, there is something to talk about

You just need to find what interests him! The percentage of people who are not interested in anything in life is negligible! At a minimum, you can always talk about the person himself. Therefore, instead of saying “There is nothing to talk about with her!”, It is better to say “We have no common topics to talk about!”

2. Use active listening techniques

Active listening is a way to show the other person that you are listening, hearing and understanding what they are saying. To do this, you can look at your interlocutor, nod, say words like “yeah” or “yes,” briefly comment on individual phrases of the story (“how great!”, “wow!”, “what about him?”), continue for your interlocutor thought (when everything is clear, you can say the ending together with your interlocutor), help find necessary phrases or words (when the interlocutor hesitates), ask questions.

With all your behavior, show your interlocutor that you are interested, this will inspire him to continue the story and communicate with you further.

3. The conversation should be interesting for you

Even if it happens that you are forced to carry on a conversation about a hunt that is infinitely distant from you, try to get into the topic and interest of your interlocutor. If a person talks about what is interesting to him, but does not feel feedback, then the conversation will not last long.

Reception “Knowledge Box”: after the conversation, instead of being angry with yourself and your interlocutor for a useless empty evening, tell yourself what knowledge goes into your piggy bank: how to fix the light at home, how to fish, or what the image of the average military man is.

4. If the interlocutor does not understand you, then you expressed yourself incorrectly

Accept this simple rule, and it will be easier for you to have a conversation: you will stop being angry with your interlocutor for lack of understanding or getting annoyed that the conversation is going in the wrong direction.

5. Smile!

With a smile you show your disposition and openness to a person - this is an excellent platform for dialogue. By the way, you can feel a smile even over the phone, verified!

6. Eliminate the pronoun “I” from dialogue!

All people are selfish by nature, and everyone is only interested in hearing about themselves, at least at first. If you are talking about yourself in the story, change the form of the statement: instead of “I’m surprised,” you can say “surprisingly,” instead of “I want,” you can say “I want.” Thus, the tone of the statement changes slightly.

From personal experience: “I run a dating club, I’ve been working in this field for more than 5 years. Initially, my clients communicate with men through correspondence over the Internet. Reading letters from clients to men, I notice endless “me, me, me, me, me.” It is not surprising that they receive no replies to their letter. During personal meetings, when talking on Skype, such ladies sit, thinking hard about what to answer. You have to be able to carry on a conversation not only when it’s about you.” Elena, head of the dating club

7. Call the person you're talking to by name

Scientists say what is more pleasant than sound own name, finding something is difficult. Use it!

8. Speak the other person's language

At acquaintance, choose easy topics, ask simple questions. Even if you are at a scientific meeting, do not start the conversation with complex topics, start with something simple (“where are you from”, “how long have you been here”, etc.). Complex topics often make the interlocutor, especially someone you don’t know very well, tense up.

9. Speak simply and clearly

Respect your interlocutor, do not load your speech complicated words, terms, turns. Even if he has five higher education, it is unlikely that he will want to get into the essence of your proposal through the jungle of allegories and tricky words.

Even Einstein bequeathed to us to simplify everything we can. Remember, even on deep scientific topics you can speak in “human” language.

Do not try to give yourself status through conversation. An intelligent person will understand what you are in any case.

(usual friendly conversation): “Do you know what the most popular social elevator that delivers to the political elite, in addition to those given in the analyzed text, is party activity and the civil service?” Translation - “Do you know how people most often get to the top of politics if they are not in the civil service or in the party?” From a conversation with a friend, Love.

10. Don't give unsolicited advice

If a person does not ask you for advice, then he does not need it, and he just needs to speak out. If you give unsolicited advice, your interlocutor will feel that you put yourself above him, consider yourself smarter, and this discourages communication.

11. Don't interrupt

Often we want to burst into the middle of a conversation with an exclamation: “Yes, yes, that happened to me too!” or something similar. Listen to your interlocutor, let him feel that his words are meaningful and interesting to you.

12. Respect boundaries

Pay attention to the acceptable limit of what you can talk about with this person and/or in this setting and/or at this time. For example, at a wedding it is not always appropriate to talk about yourself; at a meeting of a beer club you will not cause delight if you talk about the dangers of the drink, even if it is good-natured and scientifically based.

How to continue the conversation

Helpful techniques for continuing the conversation:

Development general rules and recommendations for dialogue will certainly take some time. To make the task of daily communication easier for you, we offer several very simple techniques that will help you find a common language with your interlocutor and save even the most hopeless conversation (communication from the series “there is absolutely nothing to talk about with him”).

So, if the conversation doesn’t go well, the interlocutor answers you in monosyllables, the topic doesn’t really interest you, then you can always use 3 simple techniques. Let's look at them using a simple example:

your interlocutor is a boring person, he gives monosyllabic answers, and is not interested in you. The conversation doesn’t go well, the interlocutor tells you that he works as a postal courier.

1. Receiving questions

How to become a pleasant conversationalist? The Art of Dialogue

If you are completely unable to comment on what your interlocutor is saying, arm yourself with the magic questions “how?, when?, who?, where?, what?, why?, where?” Just try to substitute each question word and think about what to catch in the question itself.

  • “How do you like this kind of work, it must be hard?”
  • “How long have you been working there?”
  • "Where would you like to work?"
  • “Which newspapers do you most often deliver?”
  • “What do people prefer to prescribe now?”

2. Reception of the chain

It's good to use this technique after you've typed in the information to answer your questions. Having caught on to some information from your interlocutor, move the conversation to another topic. If there is not enough information, ask more questions. But don't turn this into an interrogation.

  • “Yes, it’s hard, you’re on your feet all the time, and the bags are often heavy” - “That means you get very tired at work. How do you prefer to rest and relax? You're probably not a fan active rest
  • “I’ve been working since I was 20” - “Since I was 20? Is this your first job? They say that people often don’t stay long at their first job, what do you think?”
  • “They subscribe to City News and various political newspapers” - “City News is an interesting newspaper. Speaking of city news, have you heard that there will be a big concert on Saturday in the main square? You will go?"

Further along this chain you can move the conversation to anything: where the interlocutor has been, is he married, what are his views on family and social life etc. In other words, this method can be called the “poke method”: by changing topics, you increase the likelihood of getting to the right one, with whom the conversation will finally turn into a normal dialogue.

3. Technique of paying attention to the reaction

If a person does not pay attention to your attempts to start a normal conversation, believes that you should interest him and amuse him, then you can always involve him in resolving this issue. When receiving direct questions, lazy interlocutors either join the conversation or retreat from it completely. Both options suit us. Pay attention to HOW he speaks, to his gestures. Questions can be asked with a smile.

  • “Are you always so laconic? You look so thoughtfully into the distance when I ask you questions. Is it easier for you to concentrate or are you tired?”
  • “Maybe something happened to you?”
  • “You look at me with such interest, but you are so reluctant to carry on the conversation, I don’t even know how to behave.”

Or just pay attention to HOW the person speaks. If he speaks loudly, ask why what you are talking about is so important to him. If he speaks with sadness or embarrassment, comment on it.

Phrases that are best not to be used in dialogue

1. “Say something”, “Don’t be silent, please!”

It’s better to say something yourself, and if the conversation has reached a hopeless dead end, then maybe it makes sense to stop it. In any case, do not force the person to answer: “Something”, he may feel stupid and awkward.

2. “You’re wrong!”

Each person has his own truth, and it is not for you to evaluate and judge. Better take an interest in why the person came to this conclusion; perhaps his story will surprise you, and you may even decide to agree with him on something. The main thing is to be open to changes of opinion and new information.

3. “I told you so!”, “I warned you!”

Your interlocutor sees his mistake and, using such phrases, you hurt him more. Let everyone make their own mistakes, this time you guessed right, tomorrow perhaps he will guess right. Self-affirmation at the expense of other people's mistakes is teenage behavior.

4. “You got everything mixed up!”, “You’re late!” etc.

If you do not want to go into conflict, then pay attention to your feelings, who were born after the act of your interlocutor. In response to your emotions he will always be able to offer valid reasons that forced him to do this, and there will be an argument. But the interlocutor will no longer be able to challenge your attitude to the situation.

Replacement examples:

  • “You got everything mixed up!” = “I’m upset that this happened”
  • "You are late!" = “It’s a pity, but now we won’t have time to do everything we planned.”

Do you have communication difficulties?

Lyubov SHCHEGOLKOVA

Many people would like to quickly and easily meet new people, making a good impression on them. But not everyone can. But this skill is useful not only for personal life, but also for successful business communication. Fortunately, there are certain techniques for creating interaction between people. You just need to know them.

Cast your bait

When starting a conversation, “throw bait” - that is, touch on a variety of topics and observe how the person reacts to them. This is similar to how you tune a receiver to the desired wavelength. If some topic has aroused the interest of the interlocutor, then it is worth continuing, then the person will be happy to talk.

There is another win-win way to start a conversation - ask the person for advice. For example: “I'm thinking about buying a tablet, but there are so many models now that it's hard to sort them out. What will you advice me?". (By the way, this is a good way for women to meet a man).

“When starting a conversation, ask open-ended questions, that is, those to which it is impossible to give a short unambiguous answer “yes” or “no,” advises Canadian psychoanalyst John Romanenko. - It is best to use a combination: a compliment plus a question. For example: “What a wonderful salad, I’ve never eaten anything like this. What do you put in there? Almonds, prunes, or do you have some kind of secret of your own?” It is unlikely that such a question can be answered in monosyllables. With a question like this, you will show your interest and allow the woman to start talking about how she prepares the salad. And the conversation will start on its own.”

The best topics for communication

There are favorable and unfavorable topics for conversation. The first ones will always help you start a dialogue, communicate and leave the most pleasant impression about yourself. But the latter should be avoided, otherwise a conflict may inadvertently arise.

The best themes are neutral ones. First of all, it's the weather. This topic unites everyone; it’s not for nothing that the British always start conversations with it.

Next, you can discuss city news, as well as local attractions or landscapes. You can talk about sports, travel, hobbies, pets. If you see that one of these topics is particularly interesting to your interlocutor, you can develop and deepen it.

“The method of maintaining a conversation is the “echo” method,” continues John Romanenko. - Let’s say a person says something about the theater, but you don’t understand this topic. In this case, repeat everything he says, only paraphrasing a little. For example, the interlocutor says: “Ivanov played excellently in yesterday’s performance.” You: “Yes, he has a high level of acting skills. Can you remind me what other performances he has played in recently?” That's it, consider your interlocutor already. Your task is to assent, keeping your interlocutor in the conversation, and at the same time encouraging him to continue the conversation with questions. In this case, there will be no end to his eloquence and, having parted with you, she (or he) will tell everyone how pleasant it is to communicate with you.”

Taboo topics

And there are questions that are best avoided in conversations with people, otherwise you risk being left alone.

Firstly, refrain from talking at length about your beloved self (this is the notorious “yak”). It’s especially boring to listen to a list of what you did during the day: where you went, what you ate for breakfast, lunch, dinner... This is of no interest to anyone. Agree, you also don’t like it when someone talks like a nightingale about themselves, not letting you get a word in? Therefore, stop talking about yourself for a long time, better listen to your interlocutor.

Don’t torment your interlocutors with stories about your precious child. This topic can only be discussed in the company of similar mothers or grandmothers; others are unlikely to be interested in it. People can still listen to a couple of phrases, and then they will try to wrap up the conversation.

Another taboo topic: discussion of those present, this is considered bad form. The interlocutor will involuntarily think: if you gossip about others, it means you will gossip about him. Who likes a gossip?

People also don’t like whining: complaints about life, health, bad luck, lack of money, etc. People around them try to stay away from such people. But everyone likes people who are positive and optimistic.

Talking about money is also considered bad manners. If you don’t want to seem unceremonious, don’t ask how much your interlocutor’s clothes, watches, jewelry, car, etc. cost.

Also, you should not develop the topic of illness, poor health, etc. If a person mentioned that he was recently sick, do not exaggerate this topic, do not ask for details. Express your sympathy in a nutshell and optimistically express your hope that the worst is over.

You can't ask people personal questions. For example: “Are you married?”, “How old are you?”, “How much do you earn?”, “I heard you are getting a divorce?”, “Why have you gained so much weight?” Such questions are a violation of personal boundaries and are perceived as the height of tactlessness.

And now - about particularly explosive topics, some cannot be touched upon under any circumstances if you do not want to run into conflict. These are religious affiliation, political and national issues (we see today, for example, what fierce battles are being waged on blogs on the same “Ukrainian topic”). You also cannot discuss the interlocutor’s relatives or evaluate them.

“A well-mannered person tries not to talk about himself,” confirms Ivan Artsishevsky, head of the Ivan Artsishevsky Center for Effective Communications. - Even if you were asked about this, you must soon move the conversation to another topic. You shouldn’t talk about illnesses, problems, income, high prices and money in general. Avoid talking about politics, as well as faith and religion. This is especially important if you do not know the beliefs and views of your interlocutors. A thoughtless remark can offend or even offend someone present and force him to enter into an argument. Never ask your interlocutor about age or official rank... All this is considered indecent.”

Small talk - a way to quickly make contact

There are situations when you need to establish an easy, non-binding relationship. This happens when we find ourselves with someone on a train, plane, or on vacation. Fortunately, there is a way to quickly and easily find commonality - this is the so-called small talk conversation, that is, small talk. (By the way, the ability to quickly establish contact is very important in business life in order to immediately win over a person and ease the transition to business interaction. This helps the interlocutors adapt to each other).

“A small talk can take place as an exchange of opinions, for example, during a break in a meeting,” explains Ivan Artsishevsky. - “How do you like this speech?”, “Do you agree with the speaker’s statement?” - this way you can even address strangers. Small talk helps fill the pause. It is also a way to occupy free time, which is why short conversations are especially common when we are waiting for something. Small talk has one more task: to maintain friendly, informal relationships with people in the team. For example: “How did you go on vacation?”, “I heard that you wrote a new article?” It seems like these are conversations about nothing, but the person feels interest and attention to himself. A friendly atmosphere in the team promotes mutual understanding in business matters.”

Listening skills

But mastery of conversation techniques is not everything. Equally important is the ability to listen. There are also special techniques for this.

“The main principle is non-interference, a minimum of answers,” continues Ivan Artsishevsky. - You should be a sponge, absorbing everything your interlocutor says. It is necessary to constantly give him signals that you are not soaring in the clouds of your own thoughts, but are focused on his words. For this, short remarks are used: “Yes,” “I understand you,” etc. These words help the interlocutor and invite him to continue. Signals of our attention can be a nod of the head, an affirmative “moo,” and even a slight change in facial expression.

Next - clarification. This is an appeal to the speaker for some clarification. These questions show the speaker that he is being listened to. You can use the following words: “What do you mean?”, “Could you please explain this?”, “Sorry, I didn’t quite understand you...”, etc. Such soft, neutral phrases invite the interlocutor to express his thoughts more specifically. .

Then - paraphrasing. This means expressing the same thought, but in a slightly different way: “If I understood you correctly, then...”, “You correct me if I’m wrong...”. You need to choose the main thing and retell it in your own words. If you want to paraphrase your interlocutor, do it when he has paused and is collecting his thoughts. Your repetition of his words will serve as the foundation from which he can build on and move on.”

You cannot interrupt a person when he is speaking. Agree, we all don’t like to be interrupted. Therefore, wait until he fully expresses his thought, and then enter into dialogue.

If someone makes mistakes in speech, do not correct them, this will push the person away. It is tactless to make comments to adults. You are not a teacher, so you shouldn’t show off your learning.

The main thing is sensitivity

If you want people to enjoy communicating with you and want to continue it, then follow an important rule - be sensitive to them. Observe your interlocutor, watch his reaction. It’s so simple to notice what a person likes and what he doesn’t like. To do this, it is enough to direct your attention to it. Manage the conversation, monitor its flow and know how to transfer it to something else in time.

Inna Kriksunova, for Fontanka.ru

About the dead - the truth or nothing. If someone meant something in your life, you continue to treat him as if he were alive, simply absent. You continue to talk about him, as before, and joke, and talk to him, and argue. Only he won’t tell you anything new. Therefore, leaving the last word in a dispute with someone who can no longer object is not good.

Stubbornness and excessive ardor in an argument are the surest sign of stupidity.

The most outrageous thing about the opponent's arguments is the abundance of truth.

Let's talk about the fall and rise of Hollywood without having seen a single film. Let's confront philosophers without reading their works. Let's argue about the taste of oysters and coconuts with those who have eaten them. To the point of hoarseness, to the point of fighting, perceiving the taste of food by ear, color by tooth, stench by eye, imagining a film by title, a painting by name, a country by the “Film Travel Club”, the severity of opinions by a textbook.

Jupiter, you are angry, which means you are wrong.

In places where contradictions accumulate, disputes invariably arise.

Usually in a dispute, whoever has the heaviest fists has more weighty arguments.

By arguing with a woman, you risk turning her against you.

The hardest thing is to argue about anything, but it is in these disputes that great speakers, lawyers and politicians are born.

People who crave controversy will certainly find it.

I bet my friends. I had to catch the cat on the street, put her in the minibus and tell her with dignity: “Musya, when you get there, you’ll pick it up!”

To live in peace, don’t waste your money, don’t waste your mind arguing with fools.

You can't argue with a smart person, you can't shut up a fool.

The appeal to reason has increasingly become like the voice of one crying out... Either reason is absent, or the formula for appeal is outdated.

Getting personal is a way to crush your opponent, but not to refute his point of view. Moreover, the method is dishonest. And an unfair victory is worse than an honest defeat.

You don't need to know anything to discuss anything.

When two people argue, the one who speaks more quietly is usually right.

Memo to yourself: do not argue with people who are confused in their studies, atheists and drunks. Some are annoying with their intellect, others - with their lack of it.

Sometimes a stupid argument about the depth of a river or the size of a house leads to terrible conflicts. Especially when it comes to lovers. Surely it all started with some kind of nonsense, and ended with years of unhappy and restless life.

Never argue with a tired wife, and even more so with a rested one.

I would like people who are supposed to love each other to say during quarrels: “Please, love me less, but treat me better.”

You can't become a skilled debater alone.

Some people who do not have arguments in a dispute, in life examples, in words of the power of truth, in a single axiom, in an ending, manage to hide their heads in the sand so deeply that they cannot even see their ass.

He's such an irritable guy, it's not interesting to argue with him.

One can argue with someone who seeks the truth; It is useless to argue with someone who wants to establish his opinion.

I bet that one hundred percent of people like to argue!-)

When two people talk and one of them gets angry, the one who gives in is the smarter one.

Don't argue with the echo: it will still have the last word!

Today two young people were arguing on the street, one claimed that today was Friday, and the other that it was Saturday. And I walked and thought: “Should I say that today is Wednesday, or will they figure it out themselves?”)))

There is no point in arguing about feelings - everyone has their own, one will see tears, the other will see only droplets of water...

The wisdom of a Man lies in the ability to win an argument in which he is wrong... The wisdom of a Woman lies in the ability to end any argument beautifully and in a timely manner...

The Word is like a seed; the more you sow, the more you reap.

In an argument we learn a lot from ourselves.

I finally found what I can do - argue.

If thinking is a conversation with oneself, then we don’t need any other person. Another is needed for those who think that truth is born in dispute, in dialogue. In a dispute, perhaps something is born, but not truth, but rather the practice of verbal suggestion. Man thinks alone, although he lives socially.

"So what?" - a phrase that cancels all evidence. "And that too!" - a phrase that cancels the first phrase.

Those who dare to enter into an argument with fate do not always win.

A reasonable person does not argue with a fool; as a rule, the fool smacks heresy all the time, there is no point in proving anything to him, he will not say thank you for it anyway. It’s better to ignore any stupidity, in general, there’s no need to react in any way, you shouldn’t waste time and energy in vain, when it’s clear that it’s stupidity!

If you want to win a person, let him defeat you in an argument.

It is impossible to argue with a woman... It is better to find harmony in the relationship and... take steps towards it!

I was arguing with a friend, I lost my temper and lost my temper to see from the outside whether I was getting too red when I was dusty.

Very often I hear the following words: “It will come back to haunt him, it will come back to him like a boomerang, it will be rewarded to him, it will overtake him.” It’s as if this person wants all this. How small such revenge is not with your own hands. Somehow it feels like it’s not quite light.

You'll soon see that the key to a happy marriage is to enjoy disagreement.

Conflicts are everywhere, they affect everything we do, everyone we communicate with, but the funny thing is that all disputes are essentially the same. Two people shout, blame each other, avoid each other and at the same time are afraid to tell each other about their feelings. Just talk when you want to run away, open up when you want to attack, it’s so simple, so obvious, but at the same time so hard.

No two books are the same. Even if they have the same cover, illustrations and paper color. Because every person, reading a book, fills it with his own world. And when we argue about a book, we are actually arguing about our worlds.

When a thought ceases to be controversial, it ceases to be interesting.

There is no arguing about three things: tastes, politics, and faith.

It is useless to argue with a woman, because a woman’s woman is an order of magnitude more complex than a man’s, which means it is easier to agree with a woman than to understand her arguments...

Oddly enough, truth is not born in a dispute, because truth initially exists. Each debater tirelessly proves his point and only claims to be right in the dispute. But victory is where truth coincides with truth.

There is a stupid and popular saying that, they say, truth is born in a dispute. In a dispute, irritation and even hatred are born, and nothing good can come from this dubious matter.

He who is silent in a timely manner will not humiliate himself with idle talk...

The only way to win an argument is to not get involved in it.

Arguing with a loudmouth is like arguing with a mad dog: it’s easier to shoot him than to try to out-bark him.

Now some people even argue without taking the headphones out of their ears.

Women love to argue. Not for the sake of truth, but out of pure stubbornness: because they never admit that they are losers.

Well, they say that knowledge is power, good... And sometimes I’m ready to give a lot just not to know some things.

Do not do to your neighbors what you wish for yourself! What if they have different tastes?

I opened my mouth, but then I imagined what kind of jungle we would have to climb into, how difficult it would be to explain what metaphors, allegories, hyperboles and just swearing are, and why all this is needed, and what role education, habits, and degree of development play here language, emotions, taste for words, erudition and general cultural level, sense of humor, tact, and what humor is, and what tact is, and imagining all this, I was horrified and said passionately: “You are absolutely right, Fedya.”

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